Aiva

What is Aiva ?

Aiva is a real estate lead conversion platform designed to help agents, teams and agencies respond to online inquiries quickly, follow up consistently and turn more leads into appointments. The service combines a web-based platform, mobile apps and a human concierge team that contacts new real estate leads around the clock. New leads can be contacted by text message within one minute, while unresponsive leads can be nurtured over an extended period through structured follow-up workflows.

The software is especially useful for real estate professionals who receive leads from portals, IDX websites, advertising campaigns or CRM systems and need a reliable first-response process. Aiva accepts leads from more than 200 approved real estate lead sources, supports buyer, seller, renter and IDX leads, and can synchronize activity back into CRM systems. This keeps conversations, qualification status and lead activity visible for the sales team without requiring manual documentation after every interaction.

Benefits of Aiva

Aiva helps real estate businesses reduce the operational burden of lead follow-up. Instead of depending on agents to answer every inquiry immediately, the platform provides 24/7 coverage and structured outreach. This improves speed to lead, supports consistent nurturing and gives agents more time for listings, showings, client meetings and closing activities. Teams also benefit from centralized dashboards, real-time alerts and CRM assignment rules, making Aiva suitable for solo agents as well as growing broker teams.

Highlights and important features

• Immediate real estate lead contact by text message, available 24/7.
• Human-powered lead qualification using customizable scripts for different lead sources and lead types.
• Long-term follow-up workflows with phone, text, email and optional voicemail touchpoints.
• Support for more than 200 real estate lead sources, including buyer, seller, renter and IDX leads.
• Real-time activity synchronization with CRM systems, including conversations, emails, voicemails and lead status.
• Instant hot lead notifications by email, text message and push notification.
• Team features for agents, inside sales agents and managers, including centralized reporting and dashboards.
• Conversion reports to evaluate contact rates, qualification rates and lead-source performance.
• Mobile apps for iOS and Android to access leads and conversations on the go.
• Zapier integration for flexible workflow automation and connection with additional business tools.

Why consider Aiva?

For real estate organizations, fast response and consistent follow-up are decisive factors in lead conversion. Aiva is built to cover these areas with a practical combination of concierge support, automation, mobile access and CRM connectivity. The platform can help teams create a more reliable lead handling process, reduce missed opportunities and focus their attention on qualified conversations with potential buyers, sellers and renters.