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Retail and service company seeks software for maintenance, repair, and service companies

IT project from: retail and service company (Germany)Project no. 25/3523, until: 29. JAN. 2026
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Mr. Dipl.-Ing. Olaf Kram
olaf.kram@softguide.de

We are a southern German trading and service company (including for the fire departments and rescue services) with two locations, and we are looking for software for maintenance, and service companies. Our company structure includes our own workshops, where we carry out inspections, maintenance, and repairs on equipment. We provide on-site service and field service and, together with our partners, are available to our customers during all phases of vehicle procurement and the equipping of emergency vehicles. As a specialist dealer, we sell a wide range of products, including workwear, equipment shed fittings, breathing apparatus, personal protective equipment, and hoses. We also have a warehouse.

We have the following requirements for the solution we are looking for:

  • Management and organization of service appointments
  • Management of equipment to be inspected at various customers
  • Appointment reminders to customers for due inspections
  • Route planning for due inspections
  • Creation and archiving of inspection reports

Four software workstations are planned.

The software should have the following functions.

Necessary:
Optional:

Based on the specific requirements, the following solutions can be considered:

firstaudit by flowdit - Audit, Inspection & more
PSA-Audit
humbee - the cloud workplace

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Project statistics (State 11.11.2025)

Quantity
Researched solutions 34
Selected potentially relevant solutions (of which published) 16 (4)
Sent e-mails (questions, queries) and telephone calls 81
E-mails received from vendors 17
Direct responses to the IT project 1
Responses classified as relevant 8