Software > IT projects > Organic food retailer seeks CTI add-on software

Organic food retailer seeks CTI add-on software

IT project from: importer (organic food) (Germany)Project no. 22/2950: finished
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We serve the wholesale market (B2B) with organic food and are looking for add-on software for CTI for our business. We need a compatible extension solution for our existing Business Central software. Most of our employees work from home. We use a cloud-based telephone system.

The software extension should meet the following requirements:

  • Be able to make calls via MS Dynamics 365 Business Central (preferably with call history) - preferably use CTI via our Business Central
  • Suitable for home office use
  • Compatible with MS Windows and Android
  • We also need a telephone system (VoIP) that is compatible with the corresponding extension (CTI)

Five to ten software workstations are required. We work with MS Windows systems and mobile telephony (Android).

The software should have the following functions.

Necessary:
Optional:

Based on the specific requirements, the following solutions can be considered:

Project statistics

Quantity
Researched solutions 13
Selected potentially relevant solutions (of which published) 4 (1)
Sent e-mails (questions, queries) and telephone calls 42
E-mails received from vendors 9
Direct responses to the IT project 0
Responses classified as relevant 2

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The IT project has already been closed.

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