Collaboration software supports employees and teams in managing tasks and projects. Collaboration tools provide a centralized and controlled general flow of information and data. The tools help with the efficient distribution of tasks and offer features for the functioning exchange of messages and data. Collaboration software represents a wide range of functionalities, and special tools can also be used for particular functions. As a rule, collaboration tools are offered as a cloud solution.
Collaboration (Collaboration or Social Collaboration) means nothing other than the cooperation of employees in projects and teams by means of the Internet or intranet. Unified communications collaboration (UCC) refers to the consolidation of all communication services and their integration with presence functions (e.g., instant messenger), which improve the accessibility of employees and accelerate business processes. Collaboration software usually includes features for real-time communication, calendar functions and for providing data for joint processing (file sharing).