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From digital worker guidance, maintenance and production monitoring to emergency managemen

FACTORY ASSISTANT (MR.KNOW)

From digital worker guidance, maintenance and production monitoring to emergency managemen
 
 
 
 
 
 
 
 
Updated on 06. Jan 2026 by Software Vendor
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MR.KNOW - FACTORY ASSISTANT

  • The right support processes for your production
  • Mapping, workflows and digital assistants without programming
  • Makes information available where your employees need it and serves as a central employee information system
  • Increases efficiency and process reliability in production
  • Error-free and optimized production process
  • Quick creation and adaptation of work instructions
  • Configuration and expansion of assistants via technical descriptions
  • Supports all production steps: from incoming goods to order picking, assembly, testing technology, packaging and shipping
  • Worker guidance via dialog system
  • Worker guidance for precise instructions and quality management
  • Shortening of the induction process
  • Assistants for risk assessments such as machine temperature, including automated report generation
  • Fast process adjustments in the event of changes to production processes, e.g. system changes, quality adjustments, upgrades, etc.
  • Integration of external sources and data into the processes
  • Expansion to include MES components, e.g. operating data, production inspections, material and production logistics, track and tracing
  • Creation and management of initial sample inspection reports
  • Carrying out initial sample inspections for customers or suppliers, e.g. in accordance with VDA
  • Detailed overview and evaluation of the process flow
  • Integration of machine data
  • Automated workflows for error messages
  • Recording and creation of emergency plans
  • Central management of all emergency-relevant information
  • Support for structured processing in the event of an emergency and/or malfunction
  • Ensuring and documenting all preventive activities (drills, cyclical maintenance of protective equipment, evidence for control bodies)
  • Risk analyses
  • usiness continuity management (BCM)
  • Comprehensive reporting, business activity monitoring and individual dashboards
  • Integrated middleware for easy integration of existing systems, e.g. ERP software such as SAP, Wilken, Navision, MS Dynamics, APplus
  • Simple expansion options, e.g. workflow for importing inspection features from CAD models, complaint management, investment planning and predictive maintenance assistants

Interfaces:

APplus
LDAP
MES
Middleware
MPDV
SAP
Web services REST/SOAP
Wilken

Target groups:

The MR.KNOW - FACTORY ASSISTANT is aimed at production companies

Contact:
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Explore more about the software:
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Screenshots
 

Functions (excerpt) of FACTORY ASSISTANT (MR.KNOW):

2D and 3D PDF files
3D traffic light factor
8D report
Action tracking
Analysis functions
Archiving
Assessment forms
Assessment tools
Audit management
Auditfunction signature
Authorization management
Barcode, RFID
Batch size 1
CAD import
Competence and control functions
Complaint Management
Compliance management
Control plan
Control Specification
Control station
Control system
Corrective actions
Corrective and preventive actions
data aquisition
Data maintenance
Dispatch of tasks
Disruptions
DMS
Document control
Document versioning
Documentation of QM
Downtime detection
E-Mail dispatch
E-mail integration
EMPB items
Excel import
Export initial sample inspection report
Fire protection documentation
FMEA Forms
Information management
Initial sample inspection report
Inspection data acquisition
Inspection equipment monitoring
Inspection order management
Inspection reports
Inspection stamp
Integration of the control level
Interface measuring machines
Internal audit functions
Label printing
Machine Condition Monitoring
machine inspections
Management evaluations
Measurement data
Measures management
Measures status query
Multilingualism
Occupational safety
Order tracking
order-related personnel time recording
Plausibilities
Prescription management
Print function
Process control
Process data tracking
Process documentation
Process optimization
Product data
Product recall management
Production readiness for product and process
Quality assurance
Quality management
Quantity recording
Queries
Recording reasons
Report management
Resident survey
Risk assessment
Risk priority number rankings (RPN)
Sample management
Sampling
Search
Spreadsheet
Statistical process control (SPC)
Supplier audits
Supplier evaluation
Task generation
Task tracking
Trigger
User management
Version management
Warning thresholds
Workflow management

Prices

from 603.00
EUR
plus 19% VAT
monthly
USE - User account
from 2,250.00
EUR
plus 19% VAT
monthly
USE - per operation
from 4,500.00
EUR
plus 19% VAT
once
KAUF - smart process
from 225,000.00
EUR
plus 19% VAT
once
KAUF - premium

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Technical specifications:

Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Maintenance:
for a fee
Customizing:
possible for a fee
First installation (year):
2016
Manufacturer based in:
Germany
Training:
for a fee
Hotline:
for a fee
Installation support:
for a fee
Documentation:
Manual, Demo version, Technical documentation
Dialogue language(s):
English, German
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Old Compatible Operating Systems:
Win 8
Win 7
Win Vista
Win XP
Win 9x/ME
OS/2
Blackberry
Win Phone / Mobile
Data storage medium:
DVD
CD-ROM
Download
Flash memory
Other requirements for soft- and hardware:
Tomcat, JDK, database (Oracle, DB/2, MS SQLServer, MySQL, PostgreSQL)

Software was recommended by SoftGuide in this IT projects:

Manufacturing and trading company (over 5,000 employees) seeks software for initial sample inspection report generation

Project no.: 26/3540
Tender until: 22. Apr 2026

A globally positioned, renowned manufacturing and trading company (also office and school ... more

Swiss medical technology company seeks manufacturing execution system (MES) – track and trace

Project no.: 24/3357
Tender until: finished

We are a Swiss industrial company in the medical technology sector. ... more

Medical practice network (cooperation) seeks software for creating and managing medical reports

Project no.: 21/2455
Tender until: finished

We are a cooperative of medical practices in southern Germany and are looking for software to ... more

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