webbased Request-, Issue- and Bug-Tracking-Tool

Woodpecker Issue Tracker  (Keywords: bug tracking, request permission management, permission management)

Woodpecker IT is a web-based request, issue or bug tracking tool. You can use it for performing request, version or bug management. Its main function is recording and tracking issues, within a freely defined workflow.

Woodpecker IT helps you in increasing your efficiency; lower your costs; integrate your customers and improve the quality of your products.

Woodpecker IT offers the functionality of a bug tracking system in combination with high flexibility that allows individual adjustments.

Among other things, Woodpecker IT
offers following functions:

• Freely definable workflow
• Unlimited number of projects, users, issues, fields and attachments
• User permission management:
  3 user types, read-only-, write- and status change permission
• Filter generator:
  Filter and sort issues easily by few clicks or define complex SQL-queries
• Binary attachments:
  You can assign any attachments (up to 30 MB) to each issue
• E-mail notification:
  User-friendly possibility to send notifications about new issues or status changes to others, via e-mail
• Secure HTTPS-connection
• Import and export via CSV format
• Transfer of issues between projects
• Statistical evaluation
• History function:
  You can assign a history to each field that takes the minutes of all changes made to the field
• Chat:
  Each issue can be discussed quickly and efficiently via chat window
• Online help

more than 1700 Users worldwide

System requirements:

Based on PC	Win Vista	Win XP	Win 2000	Win NT
	Win ME	Win 9x	Netware	MAC OS
	OS/2	DOS
Based on Unix	Unix	Linux	SCO	AIX
	HP-UX	Reliant	Sinix	Irix
	Solaris	True64	OpenBSD
Based on Mainframe	Open/VMS	OS 400	BS2000	MVS
Based on Handheld / Mobile	Palm OS	Windows Mobile	Symbian	Blackberry
Based on Online-Appl.	ASP / SaaS (web based application)

Network-compatible:

yes

Medium:

Floppy disk

CD-ROM

DVD

Tape/Band

Online

Other requirements for soft- and hardware:

client: webbrowser server: webserver with LAMP or WAMP, min. 512 MB RAM and 1,8 GH

System Language:	German, English, multilingual
Documentation:	Online Help, Demo Version
Training:	for value
Hotline:	for value
Installation Support:	included in price
Maintenance:	for value
First installation (year):	2003
Worldwide number of installations:	26
Price:	on request (depending on user amout)
Manufacturer based in:	Germany

Manufacturer:	AVS Alzinger & Vogel Softwareentwicklungs GmbH
Contact:	Mr. Vogel Tel.: 09472/91120