We are an IT system house based in northern Germany and are looking for a ticket system that we can integrate into our ERP system and use in our company. If we are satisfied with the integrated ticket system, we intend to market this software with our ERP system and act as a reseller for the ticket system. (This could involve 1-100 software workstations at a later date).
The software should meet the following requirements:
We are planning to have approximately 20 software workstations.
Please note: We are also researching document management and DMS solutions for the customer.
| Quantity | |
|---|---|
| Researched solutions | 28 |
| Selected potentially relevant solutions (of which published) | 16 (2) |
| Sent e-mails (questions, queries) and telephone calls | 62 |
| E-mails received from vendors | 18 |
| Direct responses to the IT project | 4 |
| Responses classified as relevant | 10 |