Software > Sales and Marketing > Customer Relationship Management (CRM) > LeadSquared CRM
AI driven Sales CRM to automate lead follow up and close faster.

LeadSquared CRM

AI driven Sales CRM to automate lead follow up and close faster.
 
 
 
 
 
 
 
 
Updated on 04. Jun 2026 by SoftGuide

What is LeadSquared CRM?

LeadSquared CRM is an AI driven, cloud based sales CRM designed to help organizations capture, qualify, engage, and convert leads with consistent processes. It brings customer data, communications, and sales activities into one place so teams can follow up faster and manage every opportunity with clarity. Built for high velocity environments, it supports inside sales, call center operations, and field teams with the same shared record of truth.

Why teams choose it

LeadSquared CRM reduces manual work through no code sales workflows, automated lead scoring, and smart task reminders. Sales reps get tools to act quickly, while managers get real time visibility into pipeline health, activity levels, and revenue performance. Field teams benefit from a mobile CRM app that helps them plan their workday, manage territories, and track visits with location awareness.

Highlights and key features

  • Lead management: capture and route leads, track activities, and maintain a clean pipeline.
  • Lead scoring: qualify and prioritize leads automatically to focus effort where it matters.
  • Opportunity management: map multiple opportunities and support upsell and cross sell.
  • Sales workflows: create no code automations with a drag and drop workflow builder.
  • Omnichannel communications: email, phone, WhatsApp, and SMS with conversation tracking.
  • Click to call and telephony readiness: speed up outbound calling and log outcomes.
  • Reporting and dashboards: role based reports for reps, managers, and marketing stakeholders.
  • Mobile CRM: workday planning, territories, and GPS based field visibility.

Integrations and extensibility

LeadSquared CRM is built to fit into your existing stack. It supports out of the box integrations across communications, analytics, payments, and meeting scheduling, and it offers REST APIs for custom integrations and data synchronization. This makes it practical for teams that need to connect lead sources, telephony, and downstream systems without rebuilding their processes.

Benefits for your organization

  • Shorter response times with automated lead distribution and reminders.
  • Higher sales productivity by standardizing processes and removing repetitive tasks.
  • Better forecasting through structured pipelines, activity tracking, and revenue reports.
  • Improved customer experience with contextual conversations across channels.

If you are looking for a modern sales CRM that combines automation, mobile execution, and strong reporting, LeadSquared CRM is worth a closer look. Request a demo to see how it can align with your sales motion and help your teams convert more opportunities.

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Technical specifications:

Manufacturer:
LeadSquared MarketXpander Services Private Limited
Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
no
AI Supported:
no
Multi-user (network-compatible):
yes
Multi-client compatible:
no
Manufacturer based in:
India
Dialogue language(s):
English, Arabic, Dutch, French, Gujarati, Hindi, Kannada, Portuguese, Spanish, Tamil, Telugu, Vietnamese
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android

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Multi-user (network-compatible)
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
no
yes
Multi-client compatible
no
no
yes
yes
yes
yes
yes
yes
yes
no
yes
yes
yes
no
yes
Compatible with
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interfaces
ABAS, Cleverreach, Google Workspace, Infor, Inxmail... +7
confluence, DATEV online, E-Mail-Server, Eclipse BIRT, HCL... +11
REST API
CRM, DMS, ECM, ERP, Merchandise management
Active Directory, API (Programmierschnittstelle), ERP, Jira, MS Project
Google Drive, Microsoft OneDrive, Microsoft SharePoint, REST API, Salesforce... +2
Other requirements for soft- and hardware
Database SQL-Server Express or full version depending on data volume, MS-Office advantageous
Tomcat 5.5 or higher, JDK 1.6, database (Oracle, DB/2, MS SQLServer, MySQL, PostgreSQL), minimum processor Intel Pentium 4.2 GHz or AMD Atholon 64 3000+
Microsoft .NET framework on the server, Oracle database, client requires internet browser
Dialogue language(s)
English, Arabic, Dutch, French, Gujarati... +7
English, German
English, German, French
English, German
English, German
English, German, French
English, German
English, German, French
English, German
English, German, French, Spanish
English, German
English, German
English, German
English, German, Afrikaans, Albanian, Arabic... +32
English, German
Documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Number of installations
18.000
138
4000
8000
300
800
16000
450
First installation (year)
1986
2004
1990
2001
2001
2001
2001
2018
2002
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