Software > Human Resources > Workforce Management > Field Service Management - Dispatch
Personnel deployment and geographic planning for the mechanical and plant engineering

Field Service Management - Dispatch

Personnel deployment and geographic planning for the mechanical and plant engineering

Version:  1.7



Find the right person and the right time for an assignment, taking into account parameters such as qualifications, workload and customer preferences.


See what your colleagues are doing or planning to do, identify scheduling issues, and design schedules conveniently and easily using the visual planning board and integrated maps.


Reduce costs by identifying and correcting inefficient routing. Effortlessly find the right person for an emergency by viewing who is near the scene.

Target groups:

With the focus on service in machine and plant engineering, Innosoft resource planning is also used to control the capacities of production or even sales.

  • machinery and plant engineering
  • vehicle construction
  • automation technology
  • filling plants
  • printing machines
  • energy and environmental technology
  • conveyor technology
  • building services engineering
  • air conditioning and ventilation technology
  • rope and lifting technology
  • cutting and welding equipment
  • injection molding machines
  • steel construction
  • tabletting machines
  • textile machines
  • cleaning machines
  • food technology
  • process engineering
  • packaging machines
  • wind power plants
  • service providers such as engineering
  • service and assembly companies and many more.
  • ABB Automation GmbH
  • Alfred Kuhse GmbH
  • Bosch Rexroth AG
  • Carl Zeiss AG
  • Coperion GmbH
  • Demag Cranes und Components GmbH
  • Dürr Ecoclean GmbH
  • Engel Austria GmbH
  • Fagus-GreCon Greten GmbH und Co. KG
  • Ferromatik Milacron GmbH
  • Fette Compacting GmbH
  • GEA Westfalia Separator Deutschland GmbH
  • Haase Energietechnik AG
  • HESS Cash Systems GmbH und Co. KG
  • Keller Lufttechnik GmbH
  • KHS GmbH
  • Kolbus GmbH und Co. KG
  • KUKA Roboter GmbH
  • Linde Engineering Dresden GmbH
  • Mahr GmbH
  • MAN Diesel und Turbo SE
  • manroland web systems GmbH
  • Maschinenfabrik Möllers GmbH
  • Mosca GmbH
  • Oerlikon Leybold Vakuum GmbH
  • Passavant-Geiger GmbH
  • Piller Power Systems GmbH
  • Progas GmbH und Co. KG
  • Ralf Teichmann GmbH
  • Robofunktion GmbH
  • R. Stahl Schaltgeräte GmbH
  • Schuler AG
  • Schwäbische Werkzeugmaschinen GmbH
  • Sick AG
  • Siemens AG
  • SIG Combibloc GmbH
  • thyssenkrupp Industrial Solutions AG
  • Tyco Electronics AMP GmbH
  • Voith Hydro GmbH und Co. KG
  • Voith Paper GmbH und Co. KG
  • VWS Deutschland GmbH
  • Weißer + Grieshaber GmbH
  • Werner und Pfleiderer GmbH
  • Willenbrock Fördertechnik GmbH & Co. KG
  • Windmöller und Hölscher KG
  • etc
Contact information:
Herr Dipl.-Ing. Walter Siepe
0231 - 427885 - 0
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Success story
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Software exposé
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Functions (excerpt) of Field Service Management - Dispatch:
Order times
Display of personnel attendance overviews
Duty rosters
Duty roster display
Graphical resource planning
Graphical planning board
Employee capacities
Personnel resource planning (PRP)
personnel master data
Project workflow
Project times
Project time recording
Resource Management
Route planning
Ticket processing
Ticket system
Time recording
on request

Get to know the software better! Request a video appointment for a personal presentation!

Technical specifications:
SaaS, Cloud:
On-premises (local installation):
Multi-user (network-compatible):
Multi-client compatible:
included in price
possible for a fee
First installation (year):
number of installations:
Manufacturer based in:
for a fee
included in price
Installation support:
for a fee
Manual, Online Help
Dialogue language(s):
English, German, French
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win 8
Win 7
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
Min. memory requirements:
256 MB RAM, 250 MB Hard disc
data storage medium:
Flash memory
Other requirements for soft- and hardware:
The actual requirements vary depending on the number of licenses and use of the system. From 30 concurrent office users, more RAM (64 GB) in particular is suggested. If a server is used simultaneously as an SQL server and as an application server, 64 GB of RAM is recommended. When selecting the operating system as well as the version of the SQL server used, the Windows Product Lifecycle (process of product support from Microsoft) should be observed. Server: Microsoft Windows Server 2012 or higher Microsoft SQL Server 2012 or higher .NET Framework 4.7.2 at least 32 GB RAM Multi-core CPU Client: Current browser, e.g. Microsoft Edge, Firefox or Chrome
More software of the manufacturer:
Field Service Management - Tickets
Project Management
Field Service Management - Mobile