Software > Services > Catering > CaterZen
All-in-one catering software for sales, operations and delivery.

CaterZen

All-in-one catering software for sales, operations and delivery.
 
 
 
 
 
 
 
 
Updated on 16. Sep 2026 by SoftGuide

What is CaterZen?

CaterZen is an all-in-one, web-based catering software platform designed to help restaurants, dedicated caterers, foodservice operators and multi-location businesses manage the complete catering workflow from one central system. It brings together sales, customer relationship management, order taking, online ordering, event coordination, kitchen production, delivery management, invoicing, payments, reporting and marketing. The goal is simple: replace disconnected spreadsheets, paper notes and separate point solutions with a structured process that keeps your team informed from the first inquiry through repeat business.

With CaterZen, your team can capture new leads through website inquiry forms, create customer and company records in the built-in CRM, prepare professional proposals and quotes, collect electronic signatures and convert approved opportunities into orders. Customers can place orders through a branded online ordering portal, while staff can take or edit orders from desktop, smartphone or tablet. Orders, quotes, invoices, tasks, meetings, calls and customer activity stay connected to the same account, giving sales and operations teams a shared view of every relationship.

Highlights and important features

  • Catering CRM: Centralize customer profiles, company records, order history, notes, tasks, quotes, invoices, contracts and communication activity.
  • Online ordering: Offer a responsive, branded ordering experience with menus, modifiers, delivery or pickup options, deposits, repeat ordering and upsell opportunities.
  • Proposals and contracts: Build reusable proposal templates, send quotes quickly and use electronic signature contracts to move bookings forward with less manual work.
  • Order and event management: Manage drop-off catering, full-service events and private event spaces, including calendars, venue details, room bookings, BEO templates and recurring orders.
  • Kitchen production: Use recipe-based production reports, tablet checklists, kitchen labels and kitchen display tools to help teams prepare the correct quantities and reduce missed details.
  • Delivery management: Create and adjust routes on an interactive map, assign drivers, track delivery progress and use the CaterZen Driver App for navigation, load-out information, customer communication, proof of delivery, tips and signature capture.
  • Invoicing and payments: Create invoices from catering orders, manage deposits, accept electronic payments, monitor accounts receivable and send payment reminders.
  • Marketing and loyalty: Run email campaigns, customer reactivation programs, referral initiatives, loyalty rewards, gift certificates and targeted follow-up activities from the same customer database.
  • Reporting: Review sales, customer, order, production, supplier and accounts receivable information to identify opportunities and improve operational control.
  • Multi-location support: Organize multiple business locations, users and permissions while keeping reporting and operational processes coordinated.

Why choose CaterZen?

CaterZen is built specifically around the realities of catering rather than forcing catering teams to adapt a generic CRM, restaurant system or delivery tool. Because sales, operations, delivery and marketing share the same data, information entered once can support multiple downstream processes. A booked order can feed the calendar, kitchen production, delivery workflow, invoice and customer history without repeated manual entry.

The platform is especially useful for businesses that want to grow repeat catering revenue while improving day-to-day execution. Teams can follow up on leads, rebook past customers, coordinate event details, prepare production information and keep deliveries visible without moving between unrelated systems. Integrations with commonly used business services can further reduce double entry and support connected workflows.

If you are looking for a catering management platform that combines customer acquisition, order management, kitchen operations, delivery logistics and customer retention, CaterZen provides a comprehensive environment for managing and growing your catering business. Contact the CaterZen team to discuss your workflow, explore the available plans and see how the software can be configured for your operation.

Functions (excerpt) of CaterZen:

ACH payment processing
Address management
Advertising campaign functions
Article management
Authorization profiles
Availability calendar
Availability check
Banquet Event
Calendar and appointment management
Campaign management
Contract management
Cost estimates
Credit card payment
CRM
Custom branding
Customer bonus system
Customer data
Customer groups
Customer history
Customer management
Customer portal
Customer registration option
Customer selection
Customer statistics
Deliveries
Delivery addresses
Delivery management
Digital signature
Discount system
Down payment management
Dunning
E-Mail dispatch
E-mail integration
E-mail invoice dispatch
E-mail notification
Electronic payments
Employee and vehicle assignment
Event calendar
Event Management
Event Management
Event planning
Financial accounting interface
Geo routing
Gift card management
Incoming payments
Invoices
Invoicing
Invoicing
Key figure reports
Kitchen Displays
Kitchen management
Loyalty program
Marketing tools
Material requirements determination
Meeting room booking
Menu management
Multiple locations, branches, sales areas
Navigation
Notes
Occupancy calendar
Occupancy plan
Online booking functions
Online ordering
Open item management
Order acceptance and order booking
Order history
Order management
Order processing
Order processing
Order status
Order tracking
Payment entry
Payment methods
Photo proof of delivery
Price management
Production reports
Purchase Order Management
Purchasing lists
Quotation generation
quotation management
Recipe management
Recommendation marketing
Report management
Revenue analyses
Room management
Route display
Route optimization
Route planning
Sales statistics
Sales taxes
Scheduling
Shopping cart system
Software integration
Standard reports
Task management
Vehicle location
Voucher function

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Technical specifications:

Manufacturer:
Barbecue Evangelist Enterprises, Inc. CaterZen
Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
no
AI Supported:
no
Multi-user (network-compatible):
yes
Multi-client compatible:
no
Manufacturer based in:
United States
Dialogue language(s):
English
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android

Alternatives

CaterZen
Matilda cloudMenu
RCS-MMS "Mobile Menu Service"
KITCAT365
Apicbase
Caterclick
CaterZen
Matilda cloudMenu
RCS-MMS "Mobile Menu Service"
KITCAT365
Apicbase
Caterclick
Elevator Pitch
All-in-one catering software for sales, operations and delivery.
Menu planning with pre-calculation, menu printing, LMIV declaration, allergens, additives
Modular software solution for canteen kitchens, school kitchens and meal delivery services
Software for commercial kitchens, communal catering and catering
F&B management software for all important back of house processes
THE software for daycare and school caterers
Multi-user (network-compatible)
yes
yes
yes
yes
yes
yes
Multi-client compatible
no
yes
yes
yes
yes
yes
Compatible with
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interfaces
Eaternity, Kamasys, Maxxplan, menio, qnips... +2
Export of bookings to Datev and many other accounting programs, Export von Produktionsaufträgen zum JOMOsoft-Web-Service, Export von Produktionsaufträgen zum PCM-Web-Service, Export von täglichen Tourenplänen an Navigations-App DeDeFleet
Middleware
Afas, Bidfood NL, Deliverect, Eposnow, Exact Globe... +21
i-NET-Menue, LilaLöffel, MensaMax
Dialogue language(s)
English
English, German, French
German
English, German
English, German, French, Spanish
German
Documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Number of installations
ca. 1000
400
First installation (year)
2005
1990
2017
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