SoftGuide > Functions / Modules Designation > IT Capacity Management

IT Capacity Management

What is meant by IT Capacity Management?

"IT capacity management" refers to the planning, monitoring, and control of IT resources and infrastructure to ensure that existing capacities meet the requirements of business operations and are optimally utilized. The goal of IT capacity management is to identify bottlenecks, optimize performance, minimize resource wastage, and ensure scalability of the IT infrastructure.

Typical functions of software in the "IT capacity management" area include:

  1. Monitoring resource utilization: The software monitors the usage of IT resources such as servers, storage, networks, and applications to identify bottlenecks or overloads.

  2. Capacity planning: The software supports long-term planning of IT resources to ensure that sufficient capacities are available to meet future requirements.

  3. Forecasting and analysis: Based on historical data and trends, the software allows for forecasting future capacity requirements and analyzing potential bottlenecks or risks.

  4. Resource optimization: The software provides recommendations or automation features to optimize resource utilization and efficiently allocate capacities.

  5. Performance monitoring: The software monitors the performance of IT systems and applications to ensure they meet requirements for availability, response times, and throughput.

  6. Alerting and notifications: In case of critical bottlenecks or performance issues, the software sends alerts or notifications to administrators to enable quick actions.

  7. Scenario analysis: The software enables simulation of different scenarios to evaluate the impact of capacity changes or investments and make informed decisions.

  8. Reporting and documentation: The software generates reports on capacity utilization, performance metrics, and forecasts to provide transparency and support management decisions.

 

The function / module IT Capacity Management belongs to:

IT Service Management (ITSM)

Software solutions with function or module IT Capacity Management:

EcholoN Service Management Suite
SERVICEPORTAL (MR.KNOW)