Software > Business Management > License Management Software > ROBERT KNOWS
Inventory management / Contracts / Licenses / Helpdesk

ROBERT KNOWS

Inventory management / Contracts / Licenses / Helpdesk

Version:  5.1

 
 
 
 
 
 
 
 
Updated on 29. Nov 2024 by Software Vendor

Extraordinary situations require extraordinary measures.

Particularly in economically difficult and uncertain times, the optimal use of existing inventory is of crucial importance. We would like to help with this challenge. We offer all interested parties free use of our software for a period of 6 months. Only the maintenance fee will be charged. If the software is purchased after the 6 months, 100% of the fees already paid will be offset against the license costs incurred.

Is this also something for you? Then get in touch with us!

  1. Are you looking for an inventory management system to manage all of your company's inventory items?
  2. Would you like to store maintenance plans, report maintenance and document activities?
  3. Organize training and further education for your employees?
  4. Are you looking for software to read out and manage your network devices?
  5. Are you looking for an application to support your users (helpdesk)?
  6. Would you like to have an overview of your software licenses at the touch of a button?
  7. Do you need an application to manage your contracts (contract management)?
  8. And of course the software must be easy to use, customizable and quick to deploy?

Then you should get to know ROBERT KNOWS.

What can ROBERT KNOWS do?

The following product features are available in all versions of ROBERT KNOWS.

  • Scalability. Management of any inventory goods. Capture your own properties.
  • Different views of your inventory (location, organizational, condition, supplier, etc.)
  • Is easy to use. No training required.
  • Comprehensive evaluation system. Inventory searches across all properties. Over 100 reports as standard.
  • Create your own reports.
  • Detailed authorization structure. Users only see what they should, e.g. only inventories of a specific location or only inventories of a specific inventory class (furniture).
  • Can attach inventory to rooms, workstations, persons or other inventory
  • Inventory assignment via drag & drop. Possibility to print handover reports with digital signatures.
  • Logs all changes to the inventory
  • Mobile recording option and barcode support
  • Detailed cost analysis
  • Reinvestment plans
  • Storage of maintenance plans and logging of maintenance work carried out.
  • Logging and resubmission of electrical inspections - DGUV V3 inspection
  • Planning, organization and tracking of training activities and training programs
  • Inventory management / order proposals. Notification of order proposals when reorder levels are reached.
  • Resubmissions, also by e-mail.
  • Import / export interfaces.
  • and much more.

Can ROBERT KNOWS do even more? The requirement profiles of larger companies with subsidiaries in particular are extremely complex. ROBERT “KNOWS” ... that and is therefore extremely expandable. The following additional modules are currently available:

  • Multi-client capability
  • User helpdesk (ticket system)
  • License management
  • Contract management
  • Automatic readout of PC information (hardware and software)
  • Readout of any network components via SNMP
  • Network monitoring
  • Rental management

Interfaces:

CSV Import/ Export
LDAP

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Functions (excerpt) of ROBERT KNOWS:

Accessories acquisition
Acquisition lists, retirement lists
Actual stock entry
Actual stock transfer
Administration
Analysis
Appointment monitoring
Archiving
Asset management
Asset management
Asset numbers
Attendee management
Automated messages
Barcode generation
Barcode printing
Barcode recognition
Barcode, RFID
Budgeting
Calendar and appointment management
Cancellations
Cataloguing
Categorization
Certificates of attendance
Change documentation
Checklists
Client management
Contract content entry
Contract controlling
Contract extensions
Contract management
Contract partner management
Contract type definition
Controlling functions
Cost recording
Count list printing
Course management
Cycle counting
Data acquisition
Data encryption
Data export
Data import
Data management
Data migration
Data queries
Database
Database interfaces
Database queries
Device management
Device testing
DMS
Document management
Driver management
Driver's license check
E-mail management
Employee management
Escalation management
Escalation mechanisms
Excel import
Export functions
Extrapolation procedure
Filter function
Fixed assets
Fleet management
Fleet management
Forecasting and planning
GDPR compliant
Graphical display forms
Hardware inventory
HelpDesk
History
Import functions
Individual and framework contracts
Industrial trucks
Inspection management
Insurance data
Integrate organizational structure
Internal interfaces
Inventory
Inventory changes
Inventory data
Inventory data collection
Inventory display
Inventory evaluation
Inventory history
Inventory label printing
Inventory lists
Inventory management
Inventory stickers
Inventory update
Investment planning
IT Asset Management
IT Asset Monitoring
IT data
IT documentation and IT visualization
Item Capture
Lease management
Lecturer management
Lending Service
License management
list printing
Locations
Maintenance
Maintenance
Maintenance contracts
Management evaluations
Master data management
Mobile asset and inventory management
Monitoring functions
Multi-user capability
Multilingualism
Multitenancy
Network devices
Network functions
Network plans
Notification system
Object management
operational administrative data
Personnel management
Proof of disposal
Real estate management
Reminder functions
Report card generation
Report management
Reporting
Reservation confirmation
Reservation management
Resource allocation
Resource Management
Resource overview
Rights management
Role Management
Room book
Room management
Scalability
Scanner
Scheduling
Search
Serial number management
Services monitoring
Site administration
Software licenses
Spare parts management
Standard reports
Statistics
Status displays
Stock and inventory lists
Stock lists
Storage location management
Student administration
Template management
Terms and validity periods
Threshold alerts
Ticket creation
Ticket Distribution
Ticket history
Ticket processing
Ticket system
Tool management
Training management
User and time stamp
Vehicle cost centers
Vehicle management
Workflow management
XML interface

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Technical specifications:

Manufacturer:
Conbeco GmbH
Web-based:
no
SaaS, Cloud:
no
On-premises (local installation):
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Maintenance:
for a fee
Customizing:
on request
First installation (year):
2000
Manufacturer based in:
Germany
Training:
not required
Installation support:
included in price
Documentation:
Online Help, Demo version
Dialogue language(s):
English, German
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Old Compatible Operating Systems:
Win 8
Win 7
Other requirements for soft- and hardware:
Database system Microsoft SQL Server or Oracle ROBERT KNOWS does not need to be installed on the individual clients. It is sufficient to copy the files into a directory and make the share available to the users.

Corresponding categories for ROBERT KNOWS:

Show all 376 Software categories

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ROBERT KNOWS
Asset.Desk
details
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details
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details
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details
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Elevator Pitch
Inventory management / Contracts / Licenses / Helpdesk
Inventory, asset and lifecycle management, licence and contract management and much more.
Modular, expandable software for document, customer, task and dictation management
Assets inventory system with RFID and barcode
Software for maintenance, servicing & facility management
Inventory management and stocktaking with VAJASOFT IMS
Infrastructure and Facility Management Software
Your supply chain. Your logistics software. Your success.
ERP software with a sense of proportion
Goods storage, stock transfer, order picking and distribution control
Marketing Resource Management Software für Multi Channel Aktivitäten
System for managing fixed assets of all kinds
Multi-user (network-compatible)
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
Multi-client compatible
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
Compatible with
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Interfaces
CSV Import/ Export
LDAP
Active Directory
REST API
REST-API (ODATA)
WEB-API
beA
Customer-Relationship-Management
DATEV
Dokumentenmanagementsystem
Dragon speech recognition
MS Office
Radiofrequenzidentifikation
Schnittstelle zu Spracherkennungssystemen
CRM
DMS
ECM
ERP
Financial accounting
GLT
MDE
SPS
Merchandise management
baramundi
CSV
DATEV
Microsoft Excel
ODBC
REST API
SAP
VAJASOFT AIS
XML
Barcode printer
Barcode scanners
MS Office
Barcode scanners
Other requirements for soft- and hardware
Database system Microsoft SQL Server or Oracle ROBERT KNOWS does not need to be installed on the individual clients. It is sufficient to copy the files into a directory and make the share available to the users.
Zielclients: mind. MS Windows NT, WMI
Findentity: Operating system Microsoft Windows 7 to Windows 10 or Windows Server 2008 R2 to Windows Server 2019. Further system requirements may apply, which are listed in the product descriptions. SBC support (server-based computing) is provided by terminal server and Citrix capability, compatible with virtual machines (VM).
Recommended hardware: ZEBRA mobile PC/scanner
DualCore, 512 MB RAM or more depending on data volume, DoubleScreen is recommended.
Dialogue language(s)
English, German
English, German
German
English, German, French
English, German, French
English, German
English, German
English, Czech, German, Spanish, French, Hungarian, Italian, Polish, Romanian, Russian, Slovak, Ukrainian, Chinese
English, German, French
English, German
English, German
English, German
Documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Manual
Online Help
Demo version
Technical documentation
Number of installations
> 500
>45.000
578
800+
100
120, Clients: max 30
First installation (year)
2000
2004
1998
1996
2000
2010
2004
2017
2007
1998
Functions
164/164
78/164
71/164
41/164
35/164
33/164
21/164
21/164
20/164
15/164
14/164
9/164
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