CIMS

What is CIMS?

CIMS is a cloud-based cemetery management platform designed to bring burial records, ownership information, maps, documents, work orders, scheduling, customer information and financial processes into one connected system. The software helps municipal, faith-based, private and association-managed cemeteries replace scattered paper files, spreadsheets and legacy databases with a structured digital environment that can be accessed from the office or in the field.

At the center of CIMS is a cemetery-specific records database. Staff can track burials, grave ownership and space availability, link documents to burial records and use custom fields to capture information that reflects the cemetery's own processes. Depending on the selected CIMS package, teams can also work with user-generated maps or professionally engineered GIS smart maps. Records are connected directly to cemetery plots, helping users see occupied, sold and available spaces in context.

Highlights and important features

• Cemetery records management: Centralize burial, ownership, memorial and plot information in a secure database.
• GIS and digital mapping: Connect cemetery records with interactive maps, plot selection, real-time availability and walk-to-grave functionality.
• Document management: Link deeds, PDFs, photos and supporting documents to relevant records and generate deeds, contracts and work orders.
• Scheduling and calendar: Coordinate cemetery activities with integrated scheduling and calendar functions.
• Work order management: Assign, track and document grounds and maintenance tasks, including notes and photos.
• Public burial search: Offer a controlled online grave locator so families, visitors and genealogists can search selected burial information.
• Financial tools: CIMS Ledger can create and send invoices, track payments, record plot, headstone and service sales, and link purchases to individual burials.
• Integrations: Optional connections with QuickBooks and Salesforce support accounting and customer workflows.
• Data migration: Existing paper records, spreadsheets and legacy database content can be transferred into CIMS.
• Cloud access and multi-user operation: Authorized staff can work concurrently from multiple locations and supported devices.

Benefits for cemetery operations

CIMS helps cemetery teams reduce duplicate data entry, simplify record searches and improve the connection between administrative information and the physical cemetery grounds. Real-time availability information can support plot planning and customer service, while document storage keeps important records accessible without relying on paper archives. Mapping capabilities can also help staff locate graves more quickly and reduce uncertainty when working with older or incomplete records.

The tiered CIMS offering makes it possible to start with core records management and add more advanced mapping capabilities as requirements grow. Optional modules extend the platform into finance, public information, CRM integration, drone imagery, vegetation management and other cemetery-specific workflows. For organizations seeking to modernize cemetery administration while preserving historical information, CIMS provides a focused platform that combines day-to-day operational tools with long-term digital record management. Contact the CIMS team to discuss your cemetery, existing records and mapping requirements and to determine which package and modules best fit your operation.