We are an IT systems company with over 150 employees at several locations and are looking for a web tool for our main location with the following requirements:
With regard to the number of software workstations, the tool is to be provided as a web application in the company's own MS SharePoint for approximately 10 employees. The tool is to be used in the user help desk.
| Quantity | |
|---|---|
| Researched solutions | 14 | 
| Selected potentially relevant solutions (of which published) | 5 (2) | 
| Sent e-mails (questions, queries) and telephone calls | 35 | 
| E-mails received from vendors | 10 | 
| Direct responses to the IT project | 2 | 
| Responses classified as relevant | 5 |