WASTRAQ

What is WASTRAQ?

WASTRAQ is an AI-powered waste management and circular economy platform designed to connect collection, transport, recycling, customer service, billing, compliance, and sustainability data in one digital environment. The software is built for municipalities, smart cities, private waste operators, recyclers, Material Recovery Facilities (MRFs), enterprises, and sustainability teams that need reliable operational visibility across complex waste streams and service areas.

At the centre of the platform is TraqCore, which brings scheduling, logistics, customer management, billing, reporting, and automated workflows together in a unified workspace. Operational teams can manage residential and commercial collections, monitor service status, coordinate drivers, work with multiple sites, maintain customer and contract information, and track collection activities in real time. A customer self-service portal can also reduce manual administration by allowing customers to request collections, review schedules, access invoices, and manage services online.

Intelligent routing and connected field operations

WASTRAQ includes RouteTraq, an AI-based routing engine that evaluates operational information such as fill levels, traffic patterns, vehicle capacity, driver shifts, collection priorities, and historical data. Routes can be generated and adjusted to reduce unnecessary kilometres and improve vehicle utilisation. Drivers receive turn-by-turn navigation, task lists, customer notes, digital job sheets, exception handling, photo capture, and office communication through a mobile-first in-cab application that can also work offline.

Highlights and important features

• AI-supported route planning, predictive scheduling, dynamic rerouting, and multi-vehicle optimisation
• Live GPS vehicle tracking, geofencing, GIS mapping, and real-time fleet monitoring
• Residential, commercial, skip hire, and on-demand collection management
• MRF management for waste inflow, segregation, recovery, bale inventory, weighing, and recycler dispatch
• IoT-enabled weighing, smart bin integration, and real-time operational data capture
• QR and RFID-based waste traceability with geo-tagged proof of service
• CRM functions for customer accounts, contracts, service history, communications, and support tickets
• Automated billing, including granular and weight-based invoicing workflows
• Configurable no-code workflows for scheduling, notifications, billing updates, and exception handling
• Real-time dashboards, waste analytics, KPI reporting, forecasting, and sustainability insights
• EPR compliance support, audit-ready documentation, recovery tracking, and reporting workflows
• ESG and carbon analytics for emissions, landfill diversion, recovery performance, and sustainability KPIs
• REST API integrations for connecting WASTRAQ with existing enterprise and municipal systems

From collection data to actionable intelligence

For organisations that need more than basic fleet tracking, WASTRAQ provides digital traceability across the wider waste lifecycle. Waste generation, collection, transportation, material recovery, recycling activity, reverse logistics, and disposal-related records can be brought into a common data model. Verified weights, timestamps, GPS coordinates, driver information, photos, QR scans, RFID data, and service records help create a transparent operational history that can support internal management, customer communication, compliance reporting, and audits.

The platform also supports enterprise sustainability use cases. Organisations can monitor EPR recovery targets, recycler activities, packaging recovery, carbon indicators, ESG performance, and circular economy metrics across multiple locations. Dashboards and analytics help management teams identify trends, compare performance, forecast requirements, and document environmental progress with current operational data.

A scalable cloud platform for waste operations

WASTRAQ is delivered as a cloud-native SaaS solution with role-based access, real-time synchronisation, a multi-tenant architecture, and integration capabilities. Its modular structure allows organisations to start with the operational functions they need and expand the platform as fleets, service areas, customers, recycling activities, or compliance requirements grow. This makes WASTRAQ suitable for both public-sector waste services and commercial operators looking to replace spreadsheets and disconnected systems with a coordinated digital platform.

If you want to improve route efficiency, strengthen waste traceability, automate reporting, or gain a clearer view of collection and recycling performance, WASTRAQ brings these requirements together in a single platform. Contact the provider to discuss your operational model, required modules, integrations, and implementation scope.