TouchBistro

What is TouchBistro?

TouchBistro is an all-in-one point of sale and restaurant management platform built specifically for foodservice businesses. At the center of the solution is a mobile restaurant POS that helps teams take orders, manage tables, process payments, update menus, monitor staff activity, and access operational reports. The platform is designed to support both front-of-house and back-of-house workflows while giving restaurant operators tools to improve service speed, control costs, and make better-informed business decisions.

TouchBistro combines the flexibility of a cloud-based platform with a local connection between POS terminals. This means restaurants can use cloud tools for remote menu management and reporting while the POS can continue operating when the Internet connection is unavailable. The system is centered on iPad-based POS technology and can be extended with integrated solutions for payments, inventory, labor management, kitchen operations, online ordering, reservations, loyalty, marketing, gift cards, and profit management.

Highlights and benefits

• Restaurant-focused POS: Take orders tableside, split bills, manage floor plans, track tables, and process transactions with workflows designed for restaurants.
• Flexible menu management: Create multiple menus, schedule menu availability, add modifiers, and update menu content remotely through TouchBistro Cloud.
• Reporting and analytics: Use more than 50 restaurant-focused reports to review sales trends, staff performance, labor costs, and other operational indicators.
• Integrated back-of-house tools: Add inventory management, recipe costing, food-cost tracking, purchase orders, labor scheduling, forecasting, kitchen display functions, and profit management as required.
• Guest engagement: Extend the platform with online ordering, reservations, customer loyalty, CRM capabilities, targeted marketing, and physical or digital gift cards.

Important TouchBistro features

• Floor plan and table management with real-time table status
• Tableside ordering and mobile payment workflows
• Bill splitting and order management
• Menu management for dine-in and off-premise channels
• Staff accounts, permissions, clock-in and clock-out, and performance reporting
• Cloud-based reporting and real-time operational insights
• POS-integrated inventory and recipe management
• Kitchen Display System for front-of-house and back-of-house communication
• Online ordering for pickup and delivery
• Online reservations, digital waitlist, guest notes, and automated guest communication
• Loyalty programs, customer profiles, rewards, marketing campaigns, and gift cards
• Integrations with accounting, payment, scheduling, payroll, inventory, and ordering solutions

Who benefits from TouchBistro?

TouchBistro is designed for a wide range of restaurant concepts, including full-service restaurants, quick-service restaurants, fast-casual venues, cafes, bars, breweries, wineries, and multi-location restaurant groups. Operators can start with the POS and add the functions that fit their operating model, making the platform suitable for businesses that want to consolidate restaurant technology around one central system.

For restaurant operators looking to modernize ordering, improve visibility into daily performance, strengthen guest relationships, and connect front-of-house and back-of-house processes, TouchBistro provides a scalable set of integrated tools. A product demonstration can help determine which POS configuration and optional modules best match your venue, service model, and growth plans.