Self Service Password Reset Manager (SSRPM)

The problem:

The IT help desk often spends a lot of time on manual administrative tasks such as resetting forgotten passwords. This password reset based on a manual email to IT is also an often underestimated security risk.

Solution:

Self Service Reset Password Manager (SSRPM) allows end users to reset their own passwords at any time via a web module after answering security questions defined by IT. This not only makes employees more productive and relieves the helpdesk, but also makes the password reset more secure.

SSRPM Module
Basic module

• Independent resetting of the Active Directory password by the user
• Accessible via the "Forgot password" button in the Windows logon screen
• Security questions defined by IT

Web Interface

• Password Self-Service everywhere and 24/7
• Outside the company network via desktop PC, smartphone or tablet

Two-factor authentication

• Additional security through 2FA via SMS authentication with PIN code

Caller ID

• Caller ID Verification using the defined password self-service security questions.

Active Directory Self-Service

• Individual definition of the attributes that can be changed independently
• AD data is always correct and up-to-date

Your benefits with SSRPM:

• User-friendly, flexible and secure
• Modular configuration options
• Significantly reduces IT workload: over 80% fewer password reset requests
• Independent password reset increases productivity 24/7 and everywhere
• Unique user identification through predefined security questions
• Additional security through two-factor authentication

Ticket Killer SSRPM simplifies your password management and gives your business security!

Contact Tools4ever now for more information or a short web demo.