What is Rosemark's home care software solutions?
Rosemark's home care software solutions provide a flexible, cloud-based platform for non-medical home care agencies that want to coordinate caregivers, deliver consistent client care, improve compliance, and manage administrative processes from one central system. The software connects office teams and caregivers in the field through scheduling tools, care plans, electronic visit verification, mobile documentation, billing, payroll reporting, recruitment, communication, and business analytics.
Rosemark is designed around the practical workflows of independent agencies, franchise locations, start-ups, and established multi-office providers. Instead of requiring every organization to follow the same rigid process, the platform supports configurable tools and workflows for different clients, caregivers, authorizations, payors, and service models. Agencies can manage private-pay clients as well as Medicaid, Veterans Affairs, long-term care insurance, and workers' compensation billing requirements.
Highlights and benefits
- Flexible caregiver scheduling: Create daily, weekly, biweekly, and monthly scheduling patterns, compare multiple scheduling scenarios, identify urgent open shifts, and collaborate on schedule changes in real time.
- Better caregiver-client matching: Match caregivers to clients according to availability, qualifications, skills, authorizations, and service requirements while monitoring possible overtime.
- Integrated EVV: Record GPS-supported clock-ins and clock-outs, receive no-show and late-arrival alerts, verify shifts automatically, and exchange EVV data with supported state aggregators.
- Mobile care delivery: Give caregivers access to shift details, client information, care notes, ADL checklists, task lists, voice messages, navigation, signatures, and shift-to-shift travel time through the Rosemark Caregiver App.
- Care planning and documentation: Build individualized care plans, prompt caregivers to complete assigned tasks, capture client signatures, and document changes in condition for follow-up and reporting.
- Billing and payroll workflows: Prepare invoices and timesheet data through two-way QuickBooks integrations, electronic Medicaid billing, VA forms, long-term care insurance workflows, and third-party payroll exports.
- Recruiting and compliance: Connect online applications to job boards, organize applicant files, track hiring activity, monitor caregiver performance, and receive reminders for expiring licenses, certifications, insurance, tests, and training requirements.
- Communication tools: Send targeted shift offers, reminders, broadcast messages, emails, SMS messages, and voice messages to individual caregivers or defined groups.
- Reporting and agency oversight: Review dashboards and detailed reports for hours, payors, referrals, conversions, margins, staffing utilization, turnover, profitability, quality, compliance, and multiple office locations.
A scalable operational platform for home care
By combining field activity with back-office administration, Rosemark helps agencies replace fragmented spreadsheets, paper records, and manual communication. Real-time visibility makes it easier to respond to schedule changes, verify completed services, reduce billing and payroll errors, and maintain accurate documentation. Secure cloud access, mobile apps for iOS and Android, configurable reporting, and integrations with established accounting, payroll, and EVV systems support efficient growth without losing control of daily operations.
Organizations evaluating a comprehensive home care management solution can contact Rosemark to discuss their payor mix, scheduling processes, compliance requirements, reporting needs, and preferred integrations.