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Modular CRM for fitness centers, therapy practices, clubs, and healthcare providers.

medo.core

Modular CRM for fitness centers, therapy practices, clubs, and healthcare providers.
 
 
 
 
 
 
 
 
Updated on 15. Sep 2026 by Software Vendor
Demo version

What is medo.core?

medo.core is a modular, web-based software solution for fitness studios, personal trainers, physical therapy practices, healthcare providers, competitive sports, and sports clubs. At its core is a powerful CRM that allows you to centrally organize data on prospective clients, customers, members, and patients. A clear file view consolidates processes, tasks, activities, notes, and documents. This ensures that you and your team are all on the same page and can seamlessly integrate support, administration, and communication in a structured way.

The solution is designed as a cloud platform and can be used directly in a browser. This allows you to access the information relevant to you from a desktop, tablet, or smartphone. Custom categories, keywords, and filters help you analyze target groups in detail and structure customer profiles according to your requirements. Recurring tasks and communication processes can be automated using workflows. For companies with multiple locations, location management is also available.

Benefits of medo.core

The modular structure allows you to tailor the feature set to your business model. You start with the core CRM and add features for billing, scheduling, diagnostics, training management, access control, or team management as needed. Depending on your use case, this results in either a specialized solution or a comprehensive platform for the operational management of your business.

  • Centralized management of customers, members, or patients, including activity history
  • Browser-based access for flexible use at different workstations and on the go
  • Document archive for medical histories, check-ups, training plans, and external files
  • Automated workflows, tasks, notes, and communication via email, chat, and app
  • Cross-location organization and role-based access rights for teams

Highlights and Key Features

  • CRM and Member Management: Centrally manage master data, prospects, customer histories, categories, keywords, groups, and communication histories.
  • Payments: Organize products, services, quotas, subscriptions, and contracts. Invoices can be created and sent. Payment options include SEPA and digital payment methods.
  • Organizer: Schedule individual appointments, recurring appointments, courses, and resources. Online bookings can be integrated into your own website. Automatic reminders can be triggered via email, chat, or push notifications.
  • Check-ups and Medical History: Configure custom consultation and medical history forms and use over 170 tests and analysis methods for check-ups, follow-ups, and evaluations.
  • Training: Create customized training plans from an extensive pool of exercises. An AI-powered search helps you quickly find and compile suitable exercises. Training plans and feedback can be provided digitally via the client app.
  • Access: Manage check-ins and check-outs manually or electronically, and assign different access permissions for areas and services.
  • Team: Support shift scheduling, work time tracking, and staff organization with individual roles and permissions.

medo.core is particularly well-suited for organizations that do not want to manage administration, support, scheduling, training, and billing using separate, standalone solutions. Thanks to its modular scalability, you can keep the initial implementation manageable and expand the platform to meet your needs. If you’d like to determine which modules fit your workflows, we recommend scheduling a personalized product demonstration with the provider.

Overview of Additional Features

  • Training video database (3,500 instructional videos)
  • AI-powered training guidance
  • Real-time display of studio occupancy
  • White-label customer app
  • Diagnostics and body analysis—more than 170 analysis methods
  • Intuitive user interface

Interfaces:

DATEV
Google Fit
Google Health
Stripe
Zapier

Target groups:

  • Fitness centers, boutique gyms, and health clubs
  • Personal trainers, coaches, and providers of personalized training
  • Physical therapy practices, therapy facilities, and health centers
  • Sports clubs, associations, and organizations with membership management
  • Providers of workplace health promotion and competitive sports

References:

  • apfelbaum Physiotherapy, LLC
  • Hochwald Clinics
  • SV Bayer Wuppertal e.V.
  • reha med Health Center
  • Mooswald Clinic
  • Freiburg im Breisgau
  • SC Grün Weiss 1920 e.V. Paderborn
  • TSV Bayer Dormagen e.V.
  • SC Bayer 05 Uerdingen e.V.
  • TSV Bayer 04 Leverkusen e.V.
  • TSG Reutlingen
  • SSC Karlsruhe e.V.
  • AOK Health Insurance
  • PSV Police Sports Club Karlsruhe e.V.
  • Porz am Rhein Hospital, LLC
  • Lower Saxony Badminton Association
  • Westmünsterland Health Center
  • Physio City Gym
  • PTBox Manuel Handl
  • Marcel Doll
  • Alex Rottmann
  • Clays Berlin
  • My Body. My Club
  • PT Lounge by Thomas Kasperek
  • Kraftwerk Body Institute
  • Summer Fit & SPTF
  • René Sommer
  • MADE Personal Training Studio - Dennis Matthai
  • Robin Schmolz
  • Sports 360 GmbH
  • Sebastian Westbrock
  • Elementa Personal Training
  • Mrs. Sporty
  • Studio Opgenoorth
  • Hilden
  • INJOY International Sports & Wellness Clubs
  • Linzenich Group
  • John Reed Fitness (RSG Group GmbH)
  • Aktiv Centrum Aachen
  • Pure Sports GmbH & Co. KG
  • Medical Fitness Center
  • Integral Fitness
  • MFC Medical Fitness Center Carsten Dreyer
  • iFitness Clubs Berlin & Potsdam
  • Spine Base, LLC

Screenshots

Functions (excerpt) of medo.core:

Access control
Address and contact lists
Address management
Analysis
Analysis functions
anamnesis
Archiving
Article, customer and invoice numbers
Authorization profiles
Automated messages
Availability check
Availability display
Backup
Calendar and appointment management
Campaign management
Central address management
Check-in / Check-out
communication
Computer Telephony Integration (CTI)
Contact management
Contact persons
Contact planner
Contract management
Controlling functions
Cost overviews
Course booking
Course management
CRM
CRM customer data reconciliation
CRM interfaces
Customer account overview
Customer accounts
Customer Classification
Customer data
Customer data import
Customer experience management
Customer groups
Customer history
Customer management
Customer portal
Customer registration option
Customer selection
Customer statistics
Dashboards
Data export
Data import
database integrity
Digital signature
Document archiving
Documentation systems
Dunning
E-mail management
Electronic files
Electronic payments
Employee management
Error description
Export functions
Fee management
GoBD
Health metrics
Health offers
Image management
Import functions
Import of documents
Invoices
Invoicing
Invoicing
Key figures and key figure systems
Kundenbackend
Listing of customer purchases
Live chat
Mail merge functions
Mailings
Marketing tools
Master data management
Member administration
Migration of addresses
Multiple locations, branches, sales areas
Notes
Notification system
Onboarding
Online booking functions
Open item management
Patient management
Patient records
Payment methods
Payment transactions
Personnel resource planning (PRP)
Print function
Progress Tracking
Push messages
Questionnaires
Receivables management
Reminder functions
Report management
Reporting
Resource Management
Ressourcenplanung
Sales planning
Sales statistics
Scheduling
Search
Search strategies
SEPA
Serial appointments
Shift planning
Site administration
Social Media
Statistics
Surveys
Task management
Teams
To-do lists
Treatment planning
Updates
User management
Videotherapy
Waiting list management
Working time recording
Explore more about the software:
Software exposé
request URL
Contact:
Send message
Customers asked
medo.core is a modular, web-based platform for customer, member, and patient management. The central CRM can be expanded with modules for scheduling, billing, check-ups, training management, access control, and team organization.
medo.core is designed specifically for gyms, personal trainers, physical therapy practices, healthcare providers, workplace wellness programs, competitive sports organizations, and sports clubs.
Yes. In the CRM, you can centrally manage prospects, customers, members, and—depending on your area of application—patients. This includes, among other things, master data, activities, tasks, notes, documents, categories, groups, and communication histories.
Yes. The Organizer module supports one-time and recurring appointments, courses, resources, and online bookings. Rooms, staff, and equipment can be included in the schedule. It also supports waiting lists and automatic notifications.
Yes. With the Payments module, you can manage products, services, quotas, subscriptions, and contracts. In addition, you can create invoices and support various payment methods, including SEPA and digital payment methods.
For physical therapy practices, medo.core supports, among other things, patient management, centralized documentation, scheduling and online booking, billing for self-pay patients, medical history, check-ups, and the creation and digital delivery of exercise plans.
The check-up module supports customizable medical histories and questionnaires, as well as more than 170 tests and analytical procedures. Results can be documented, evaluated, and used for follow-up monitoring.
Yes. With the training module, you can create and manage personalized training plans. An extensive library of exercises and an AI-powered exercise search feature help with planning. Content can be made available through the customer app, and feedback can be processed digitally.
The necessary modules are available. Access supports manual and electronic check-in and check-out processes as well as access permissions. The Team module offers features for shift scheduling, working time calculation, and roles and access rights.
Yes. medo.core is web-based and designed as a cloud platform. The application can be used via a browser on various devices. In addition, the medo.coach app is available for mobile use on iOS and Android.

Technical specifications:

Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
no
AI Supported:
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
no
Customizing:
possible for a fee
Manufacturer based in:
Germany
Training:
on request
Hotline:
included in price
Installation support:
not required
Documentation:
Online Help, Demo version
Dialogue language(s):
English, German
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android