What is medo.core?
medo.core is a modular, web-based software solution for fitness studios, personal trainers, physical therapy practices, healthcare providers, competitive sports, and sports clubs. At its core is a powerful CRM that allows you to centrally organize data on prospective clients, customers, members, and patients. A clear file view consolidates processes, tasks, activities, notes, and documents. This ensures that you and your team are all on the same page and can seamlessly integrate support, administration, and communication in a structured way.
The solution is designed as a cloud platform and can be used directly in a browser. This allows you to access the information relevant to you from a desktop, tablet, or smartphone. Custom categories, keywords, and filters help you analyze target groups in detail and structure customer profiles according to your requirements. Recurring tasks and communication processes can be automated using workflows. For companies with multiple locations, location management is also available.
Benefits of medo.core
The modular structure allows you to tailor the feature set to your business model. You start with the core CRM and add features for billing, scheduling, diagnostics, training management, access control, or team management as needed. Depending on your use case, this results in either a specialized solution or a comprehensive platform for the operational management of your business.
- Centralized management of customers, members, or patients, including activity history
- Browser-based access for flexible use at different workstations and on the go
- Document archive for medical histories, check-ups, training plans, and external files
- Automated workflows, tasks, notes, and communication via email, chat, and app
- Cross-location organization and role-based access rights for teams
Highlights and Key Features
- CRM and Member Management: Centrally manage master data, prospects, customer histories, categories, keywords, groups, and communication histories.
- Payments: Organize products, services, quotas, subscriptions, and contracts. Invoices can be created and sent. Payment options include SEPA and digital payment methods.
- Organizer: Schedule individual appointments, recurring appointments, courses, and resources. Online bookings can be integrated into your own website. Automatic reminders can be triggered via email, chat, or push notifications.
- Check-ups and Medical History: Configure custom consultation and medical history forms and use over 170 tests and analysis methods for check-ups, follow-ups, and evaluations.
- Training: Create customized training plans from an extensive pool of exercises. An AI-powered search helps you quickly find and compile suitable exercises. Training plans and feedback can be provided digitally via the client app.
- Access: Manage check-ins and check-outs manually or electronically, and assign different access permissions for areas and services.
- Team: Support shift scheduling, work time tracking, and staff organization with individual roles and permissions.
medo.core is particularly well-suited for organizations that do not want to manage administration, support, scheduling, training, and billing using separate, standalone solutions. Thanks to its modular scalability, you can keep the initial implementation manageable and expand the platform to meet your needs. If you’d like to determine which modules fit your workflows, we recommend scheduling a personalized product demonstration with the provider.
Overview of Additional Features
- Training video database (3,500 instructional videos)
- AI-powered training guidance
- Real-time display of studio occupancy
- White-label customer app
- Diagnostics and body analysis—more than 170 analysis methods
- Intuitive user interface