HCHB
Integrated EHR for smarter home health and hospice care.Updated on 13. Oct 2026 by SoftGuide
HCHB is an integrated electronic health record and agency management platform developed for home health, hospice, and personal care organizations. The software connects clinical care, field operations, back-office processes, billing, and analytics in one coordinated environment. It is designed to help agencies reduce manual work, improve documentation quality, support compliance, and give clinicians more time to focus on patients and families.
The platform combines HCHB Back Office with the PointCare mobile application. Office teams can manage referrals, intake, eligibility, authorizations, schedules, clinical oversight, claims, reimbursements, and operational reporting. Field clinicians can access patient information and complete guided documentation at the point of care. PointCare supports offline work, so visits can continue even when a reliable wireless connection is unavailable. Once connectivity returns, data can be uploaded to keep clinical and administrative teams aligned.
HCHB helps standardize workflows from referral through reimbursement. Configurable prompts, reminders, and clinical pathways guide users through required documentation and can reduce omissions that create compliance risks or billing delays. Real-time information supports cleaner handoffs between clinicians, schedulers, office staff, and leadership. Agencies can also use scheduling and routing capabilities to assign appropriate caregivers, improve continuity of care, reduce unnecessary drive time, and make better use of available workforce capacity.
For financial teams, HCHB supports the revenue cycle with payer-specific workflows, claim tracking, reimbursement management, authorization processes, and visibility into operational and financial performance. Integrated analytics provide dashboards, reports, trends, and branch-level or patient-level insights. This gives decision-makers a clearer view of patient outcomes, staff utilization, resource consumption, workflow bottlenecks, and key performance indicators.
HCHB can support organizations ranging from smaller agencies to large, multi-branch providers. Its configurable workflows and additional services allow each organization to align the platform with its clinical model, payer mix, operational structure, and growth priorities. Implementation, education, consulting, and support services can help teams adopt the system and continuously improve their processes.
Organizations evaluating a modern home health or hospice platform can contact Homecare Homebase to discuss workflow requirements, integration needs, implementation planning, and the HCHB modules that best fit their care delivery model.
United States