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Gym management, CRM and workout tracking for fitness communities.

DaySmart BoxMate

Gym management, CRM and workout tracking for fitness communities.
 
 
 
 
 
 
 
 
Updated on 05. Jul 2026 by SoftGuide

What is DaySmart BoxMate?

DaySmart BoxMate is a gym management and member engagement platform for functional fitness facilities, CrossFit affiliates, strength and conditioning gyms, weightlifting clubs, small group personal training studios and similar fitness communities. The software helps gym owners organise day-to-day operations, deliver programming, communicate with members, manage leads and keep athletes motivated through a dedicated member app. It is designed for gyms that want to reduce administrative work while improving the training experience for members and coaches.

BoxMate combines workout programming, performance tracking, CRM, communication tools, dashboards and TeamUp integration in one connected environment. Coaches can create sessions, add exercises from a library, manage multiple programming tracks and control when workouts become visible to members. Members can view daily programming, log scores, follow progress graphs, track goals, interact with the community and, when TeamUp is used, book classes directly inside the BoxMate app.

Benefits for gym owners and coaches

The solution supports both operational efficiency and member retention. Built-in CRM functionality helps capture leads, track introductions, document customer journeys and move prospects through a structured onboarding funnel. Business dashboards provide gym owners with clear views of relevant metrics, while CoachAI can help analyse data, support programming and create content. This makes BoxMate particularly useful for growing gyms that need a practical system for sales follow-up, community engagement and coaching quality.

Highlights and important features

  • Gym CRM for lead capture, lead tracking, customer journeys and onboarding workflows.
  • Customisable workout programming with multiple tracks, exercise libraries and visibility controls.
  • Member app for workout logging, progress tracking, goals, achievements and community interaction.
  • TeamUp integration for class booking, membership information, attendance handling and account synchronisation.
  • Communication tools including direct messages, push notifications, news posts, questions and targeted member groups.
  • Business Health Dashboard with key performance indicators, charts and data-driven insights.
  • CoachAI support for programming, CRM insights, newsletter content, image generation and business analysis.
  • BoxMate Live for displaying sessions, leaderboards, timers, videos and class registers on a gym screen.
  • PLUS and DRIVE options for custom branding, PT management, competitions, schedules, automated CRM sequences and coach task management.
  • Mobile access for members and coaches via iOS and Android apps.

Why choose DaySmart BoxMate?

DaySmart BoxMate is well suited for fitness businesses that want more than a simple booking system. It helps create a connected member experience from the first enquiry through ongoing training and retention. By combining programming, communication, CRM, analytics and mobile engagement, BoxMate gives gyms the tools to professionalise operations, strengthen their community and make better decisions based on live business and training data.

Functions (excerpt) of DaySmart BoxMate:

access controls
Address and contact lists
Authorization profiles
Automated correspondence
Automated messages
Business Charts
Business Intelligence (BI)
Calendar and appointment management
Challenges
Client management
Collaboration
communication
comparative statistics
Contact persons
Controlling functions
Course booking
Course management
Cover letter, advertising
CRM
CRM workflow
Customer account overview
Customer bonus system
Customer data
Customer information system
Customer management
Customer registration option
Customizing
Dashboards
Data import
Data queries
Delegation functions
Drill-down analysis
E-mail alerts
Employee profiles
Events and control tasks
Feedback processes
Financial status
Follow and Like
Form generator
Individual additional fields
Individual data fields
Interfaces
Internal communication
Key figure reports
Mailing lists
Marketing tools
Messages
mobile computing
Monitoring functions
Multimedia data
Online booking functions
personnel communication
Personnel resource planning (PRP)
Planning calendar
Posting transactions
Process automation
Process tracking
Questionnaires
Report management
Revenue analyses
Rights management
Scheduling
Serial appointments
Service reservations
social networking
Social sharing function
Software integration
Standard interfaces
Status Reporting
stream tracking
Task management
To-do lists
Tracking
User-defined database fields
Web service integration
Wiki, Blog
Workflow management

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Technical specifications:

Manufacturer:
DaySmart Software, LLC
Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
no
AI Supported:
no
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Manufacturer based in:
United States
Dialogue language(s):
English
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android