Software > Production, Procurement > Maintenance Management, CMMS > Bob! Desk
CMMS for Maintenance, Field Operations, Facilities, and Multi-Site Teams

Bob! Desk

CMMS for Maintenance, Field Operations, Facilities, and Multi-Site Teams
 
 
 
 
 
 
 
 
Updated on 12. Oct 2026 by Bob & Co SAS
Demo version

What is Bob! Desk?

Bob! Desk is a cloud-based CMMS (Computerized Maintenance Management System) and operations management platform designed for multi-site businesses. It helps organizations centralize maintenance requests, automate preventive maintenance, coordinate service providers, control costs, and manage technical operations across multiple locations.

From retail chains and restaurants to hotels, real estate portfolios and health sector, Bob! Desk replaces fragmented spreadsheets, emails, and disconnected tools with one centralized platform for maintenance and operational management.

More than a traditional CMMS, Bob! Desk brings together corrective and preventive maintenance, asset management, budgets, renovations, audits, and service provider coordination. Teams gain real-time visibility into operations, improve collaboration, and make better-informed decisions across their entire network.

Centralize and Streamline Maintenance Management

Managing maintenance across multiple sites can quickly become complex. Bob! Desk simplifies the entire process, from the initial request to intervention completion and cost tracking.

Maintenance requests can be submitted directly through the platform or via QR codes, then categorized, prioritized, and assigned to internal technicians or external service providers.

Teams can track intervention progress, communicate directly within tickets, manage deadlines, and access a complete history of actions and documents.

Automated workflows, notifications, and SLA monitoring help reduce administrative work, improve response times, and ensure that critical maintenance issues receive the attention they need.

External service providers also benefit from a dedicated interface, enabling seamless collaboration without endless email exchanges.

Preventive Maintenance and Asset Management

Move from reactive maintenance to a proactive, structured approach.

Bob! Desk enables teams to plan, automate, and monitor recurring preventive and regulatory maintenance activities across their entire network.

Maintenance schedules can be configured by location, equipment, or frequency, with automated reminders and centralized tracking of upcoming tasks.

Each asset and location has a structured record containing technical documents, maintenance history, warranties, contracts, photos, and associated costs.

This helps organizations improve equipment reliability, anticipate maintenance needs, and maintain better control over their technical assets.

Key Features of Bob! Desk

  • Corrective maintenance: Centralize requests, manage work orders, prioritize interventions, and track resolution.
  • Preventive maintenance: Schedule recurring and regulatory maintenance with automated reminders and task tracking.
  • Multi-site management: Monitor maintenance activities, equipment, and costs across all locations from one platform.
  • Service provider management: Assign interventions, coordinate external contractors, and track service quality and performance.
  • Asset management: Maintain detailed equipment and location records, including documents, warranties, and maintenance histories.
  • Budget and cost management: Track maintenance expenses, quotes, invoices, committed budgets, and remaining funds.
  • Project and renovation management: Coordinate refurbishments, site openings, technical projects, budgets, and outstanding defects.
  • Audits and compliance: Plan inspections, use standardized audit templates, identify non-compliance, and monitor corrective action plans.
  • Collaboration and communication: Centralize messages, notifications, documents, and intervention histories.
  • Dashboards and reporting: Analyze maintenance performance, costs, intervention volumes, and operational KPIs.
  • Automation and AI: Simplify ticket qualification, analyze reports, and support the review of quotes and invoices.
  • Integrations: Connect Bob! Desk with existing business systems through its REST API, SSO, and integration capabilities.

Why Choose Bob! Desk?

One platform. Every site. Complete operational visibility.

Bob! Desk helps maintenance, facility management, and operations teams overcome the challenges of managing distributed locations, multiple service providers, and complex technical workflows.

With Bob! Desk, organizations can:

  • Save time: Reduce manual coordination, repetitive administrative tasks, and fragmented communication.
  • Control maintenance costs: Centralize budgets, quotes, invoices, and spending data to identify opportunities for optimization.
  • Improve operational efficiency: Streamline work order management, automate recurring tasks, and monitor intervention progress.
  • Increase visibility: Access consolidated dashboards and reliable data across every location.
  • Strengthen collaboration: Connect headquarters, site managers, technicians, and external service providers within a shared workspace.
  • Anticipate maintenance needs: Organize preventive maintenance and monitor equipment histories to reduce unexpected disruptions.
  • Standardize processes: Apply consistent maintenance, audit, and project management practices across the entire network.

Unlike tools focused exclusively on maintenance tickets, Bob! Desk also supports the broader operational needs of multi-site organizations, including renovation projects, audits, budget management, and technical compliance.

Target groups:

Bob! Desk is designed for organizations managing maintenance and technical operations across multiple locations, particularly:

  • Maintenance and Technical Managers seeking to centralize work orders, preventive maintenance, and equipment management.
  • Facility Managers coordinating service providers, budgets, compliance, and technical operations.
  • Operations and Multi-Site Managers looking for consolidated visibility and standardized processes across their network.
  • Expansion and Project Managers overseeing renovations, new site openings, and technical projects.
  • Service Providers and Technical Teams managing interventions, technicians, and subcontractors.

Industries

Bob! Desk supports organizations across a wide range of sectors, including:

  • Retail and multi-site store networks
  • Restaurants and food service chains
  • Hotels and hospitality groups
  • Commercial real estate and property management
  • Industrial and manufacturing facilities
  • Healthcare and other multi-location organizations

References:

  • Five Guys
  • Pandora
  • HEMA
  • Big Mamma
  • Groupe Blachère (Marie Blachère)
  • Groupe SOS
  • Lapeyre
  • Le Five

Screenshots

Functions (excerpt) of Bob! Desk:

access controls
Action tracking
Asset accounting
Asset management
Asset management
Asset register
Authorization profiles
Budget control
Budgeting
Calendar and appointment management
Calendar functions
Checklists
communication
Communication tools
Construction scheduling
Contact management
Contract management
Corrective and preventive actions
Cost estimates
Cost management
Cost recording
Damage management
Dashboards
Data export
Deadline management
Deadline monitoring
Defect management
Deployment planning
Document archiving
Document management
Document repository
Documentation
Edit History
Escalation management
Escalation mechanisms
Facility management
Fault management
Fixed asset movement schedule
Fixed assets
Grouping of assets
Interfaces
Inventory
Inventory data collection
Inventory history
Inventory lists
Inventory management
Investment tracking
Invoice verification
Invoices
Key figure reports
KPI
Maintenance
Maintenance
Master data management
Mean Time To Repair, MTTR
Messages
Mobile data collection
Multi-project controlling
Multiple locations, branches, sales areas
Notes
Order data
Order management
Order status tracking
Parts management
Personnel resource planning (PRP)
Photo documentation
Process automation
Project budgeting
Project controlling
Project costing
Project forecasts
Project ID
Project Management
Project planning
Project statistics
Project workflow
QR code
Qualification profiles
Quality management
quotation management
Real estate management
Reminder functions
Rent management
Repair order
Repair, cost estimate
Report management
Reporting
Resource allocation
Resource Management
Ressourcenplanung
Review management
Role Management
Scheduling
Service orders
Service report
Service requests
Software integration
Spare parts management
Standard reports
Statistics
Status monitoring
Stock lists
Supplier evaluation
Supplier management
Task management
Task tracking
Technician management
Ticket processing
Ticket system
User authentication
User management
Vacancy management
Version management
Web service integration
Workflow management
Working materials management
Contact information:
Mr. Thibault Salmon
+49 152 04024590
Explore more about the software:
Information
directly to the product website
Success story
directly to the product website
Software exposé
request URL
Prices
directly to the product website
Customers asked
Bob! Desk is a web-based CMMS platform for managing maintenance, technical work orders, assets, service providers, and operations across multiple locations.
Bob! Desk is designed for multi-site businesses in sectors such as retail, food service, hospitality, real estate, and healthcare, as well as technical service providers managing their own technicians or subcontractors.
Yes. Preventive maintenance tasks and mandatory regulatory inspections can be scheduled at fixed intervals, assigned to specific locations or assets, and supported by automated reminders.
Yes. Maintenance requests can be recorded, prioritized, and assigned to internal technicians or external service providers. Status updates, communications, and intervention histories are stored directly within each work order.
Yes. Each location and asset has a digital record containing documents, photos, warranties, maintenance history, and cost and performance data.
Yes. External service providers have access to a dedicated interface where they can accept work orders, provide updates, and upload service reports.
Bob! Desk provides dashboards, KPIs, and statistics covering work orders, costs, deadlines, and service provider performance. Data can also be exported for further analysis.
Yes. Bob! Desk offers an open REST API, Single Sign-On (SSO), and integration options for ERP, document management (DMS), accounting, and other business systems.
Yes. AI-powered features assist with maintenance request classification, service report analysis, and the review of quotes and invoices.
Yes. You can explore Bob! Desk through a free trial or request a personalized demo tailored to your specific use cases.

Technical specifications:

Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
no
AI Supported:
yes
Multi-user (network-compatible):
yes
Multi-client compatible:
no
Maintenance:
included in price
Customizing:
included in price
Manufacturer based in:
France
Training:
included in price
Hotline:
included in price
Installation support:
included in price
Dialogue language(s):
English, German, French, Spanish
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android