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Management software sought for a social institution

IT project from: specialist department (Germany)Project no. 24/3353: finished
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We are a social institution in northern Germany (offering services such as victim and perpetrator support, violence prevention, and psychosocial counseling) and are looking for industry-specific administrative software tailored to our needs.

The software should meet the following requirements, among others:

  • primarily client data management (detailed master data)
  • high documentation requirements (e.g., documentation of all contacts)
  • recording of different work areas
  • management of social training groups
  • scheduling
  • room planning
  • statistics
  • email synchronization
  • on-premises, in exceptional cases web-based or cloud (due to very high data protection standards)

Approximately 15 software workstations are planned. We have MS Windows workstations.

I have created a file with a requirements profile, which I am happy to provide.

The software should have the following functions.

Necessary:
Ad hoc reports
Assessments
Calendar and appointment management
Case management
Client management
Customer management
Electronic files
Electronic patient record
Notification system
Reminder functions
Scheduling
Therapy planning
Treatment history
Treatment planning
User management
Optional:
Compliance management
Contact management
Cost accounting system
Cost unit accounting
Dashboards
DMS
Employee management
Order management
Target and task tracking
Task management

Based on the specific requirements, the following solutions can be considered:

MService
Maintenance Management, CMMS
ERP-Projektmanagement
Findentity
Customer Relationship Management

Project statistics

Quantity
Researched solutions 29
Selected potentially relevant solutions (of which published) 15 (3)
Sent e-mails (questions, queries) and telephone calls 62
E-mails received from vendors 19
Direct responses to the IT project 3
Responses classified as relevant 10

Contact the searcher:

The IT project has already been closed.

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