Software > IT projects > Kitchen and home appliance store seeks CRM or sales and customer service solution

Kitchen and home appliance store seeks CRM or sales and customer service solution

IT project from: kitchen and home appliance store (Germany)Project no. 20/2172: finished
Are you also looking for software?
Matching software categories:
Ihr Ansprechpartner für diese Recherche
Mr. Dipl.-Ing. Olaf Kram
olaf.kram@softguide.de

We are a kitchen and home appliance retailer in southern Germany with a strong focus on customer service. As part of a comprehensive digitalization of our business processes, we are looking for an industry-specific CRM or sales and customer service solution.

The software should meet the following requirements:

  • Support for kitchen planning
  • Support for home appliance sales
  • Catalog data
  • Warehouse management
  • Appointment management
  • Invoicing (e.g., quotes, orders, invoices) as PDF
  • Customer service with mobile use
  • Documentation
  • Document management
  • Overviews
  • DATEV interface

Approximately 12 software workstations (4-5 of which are for kitchen planning) and 5 mobile systems are planned. Work is carried out in an MS Windows system environment and, in customer service, exclusively with high-performance notebooks (e.g., Ultrabooks).

Based on the specific requirements, the following solutions can be considered:

Software / Company Functions Customizing OS
Odoo Enterprise 0 / 0
 
 
 
 
 
 
 
 
WinSoft - the kitchen planning software 0 / 0
 
 
 
 
 
 
 
 
This list of results shows only a selection of the search results. We have found 26 more solutions.
Are you also looking for software? Start your own free software project here, tailored specifically to your requirements.
Project statistics Quantity
Selected solutions from our thematically relevant pool (2,607) 28
Solutions with high relevance according to corresponding feedback 15
Communication between SoftGuide and providers (emails, telephone) 83