Educational institution seeks course management

We are an educational provider based in southern Germany and are looking for software to manage our courses as part of our continuing education programs. We offer continuing education courses for job qualifications and training support nationwide and online, and we communicate and settle accounts with the Employment Agencies via eM@w.

The software must meet the following requirements:

Required

• eM@w interface
• Web-based or cloud solution
• CRM, customer management
• Participant/customer management
• Instructor management
• Customer portal
• Surveys/feedback management
• Participant management
• Calendar and appointment management
• Cost calculation
• Quotation management
• Billing, invoices
• Fee settlement
• Payments
• Dunning
• Communication
• Data exchange
• Notification system
• Mail merge and email dispatch
• Reminder functions
• Online booking functions
• Seminar planning, seminar catalogs
• Organization
• Seating planning
• Staff scheduling (PEP)
• Attendance management
• Task management
• Workflow management
• Quality management
• DMS
• Dashboards
• Certificates of attendance
• Documentation
• Statistics
• Reports
• Alerts
• User management
• User and rights management

Optional

• Project management
• Resource management
• Scheduling
• Room management
• Event planning
• Booking schedule
• Meeting management
• Campaign management
• Feedback processes
• Social media functions
• Budgeting
• Accounting
• Controlling functions
• Time tracking
• Ticket creation, ticket system
• Ticket lifecycle
• Material management
• Human resources management
• Supplier management
• Barcode generation
• Email management
• Synchronization functions
• Moderation mode
• Marketing tools
• Target group marketing
• Custom branding
• Template Management
• Reservation Management
• Newsletter
• CMS
• Video Conferencing
• Conference Event
• Registration Management
• Engagement Tracking
• Admission Management
• Certification
• Electronic Payments

Three to five software workstations are planned. The system will run on MS Windows.