Software > IT projects > Debt collection agency seeks business process management (BPM)

Debt collection agency seeks business process management (BPM)

IT project from: debt collection agency (Germany)Project no. 20/2195: finished
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Ms. Dipl.-Betriebsw. (FH) Margit Müller-Marscholik
margit.mueller-marscholik@softguide.de

We are an international debt collection agency and are looking for business process management (BPM) software.

We have the following requirements for the software:

  • Creation of charts for process documentation
  • Attachment of files for individual steps
  • Connection or integration of learning management software (still to be purchased)
  • If necessary, connection to the existing ERP
  • Windows-compatible, cloud-based solution conceivable

Ten software workstations are required.

Based on the specific requirements, the following solutions can be considered:

sycat IMS Portal
Quality Management
SmartProcess by CWA for process management, quality management and workflows
Quality Management
Aeneis - critical and success-relevant processes and assets under control.
Business Process Management
ibo Prometheus
Business Process Management
NO-CODE-BPM (MR.KNOW)
Business Process Management
QM-Pilot
Quality Management

Project statistics

Quantity
Researched solutions 31
Selected potentially relevant solutions (of which published) 20 (6)
Sent e-mails (questions, queries) and telephone calls 58
E-mails received from vendors 17
Direct responses to the IT project 7
Responses classified as relevant 18