The term “PCN (Product Change Notification)” refers to the formal communication issued by a manufacturer to announce upcoming or implemented changes to a product. These changes may be technical, functional, regulatory, or logistical in nature and often concern components in the electronics industry, as well as software, IT systems, or machinery. The objective of a PCN is to inform affected customers in a timely manner so they can adapt accordingly — for instance, by updating processes, re-validating products, or adjusting spare part planning.
Change Management: Capturing, documenting, and tracking product changes including validity period and affected versions.
Automated Notification: Generating and sending PCNs to registered customers or partners via email or integrated channels (e.g., EDI, API).
PCN Database: Centralized storage of all PCNs with search, filter, and archiving capabilities.
Version Control: Tracking different product or component revisions across the product lifecycle.
Approval Workflow: Supporting internal approval processes with user roles, escalation levels, and audit trails.
Customer-Specific Impact Analysis: Assisting in evaluating which products or customer orders are affected by the change.
Integration with PLM/ERP Systems: Synchronizing with product lifecycle or ERP systems to ensure consistent information flow.
Document Management: Managing technical attachments, data sheets, change documentation, or compliance records related to each PCN.
A semiconductor manufacturer announces changes to a microcontroller specification used in automotive control units.
A machinery producer receives a PCN about the discontinuation of a control unit, allowing early evaluation of alternatives.
A medical device company issues a PCN regarding a change in plastic material to meet regulatory compliance.
A software vendor informs OEM partners of new compatibility requirements in the upcoming software release.
An OEM uses a software solution to automatically forward relevant PCNs to global customer contacts.
