SpotOn

What is SpotOn?

SpotOn is a cloud-based restaurant technology platform that combines point of sale, payment processing, online ordering, reservations, guest engagement, workforce tools, reporting, and connected business services in one ecosystem. It is designed to help restaurant operators manage daily service more efficiently while keeping front-of-house, back-of-house, and guest-facing processes connected.

At the center of the platform is SpotOn POS, an intuitive restaurant point-of-sale system for full-service restaurants, bars and pubs, quick-service concepts, cafes, bakeries, and multi-location operations. Teams can take orders, manage checks, accept multiple payment types, print receipts, handle tips, and keep service moving from fixed stations or handheld devices. SpotOn also provides an automatic offline mode that keeps stations connected and continues sending orders to the kitchen when the internet connection is interrupted.

Highlights and key features

• Restaurant POS and payments: Manage orders, checks, tables, receipts, tips, card payments, mobile wallets, cash transactions, and payment reporting from a connected system.
• Online ordering: Accept direct online orders through connected digital channels and send them into the POS workflow without separate manual entry.
• Reservations and waitlist: Let guests reserve tables online, manage walk-ins digitally, send confirmations and reminders, maintain table layouts, and keep hosts and servers aligned.
• Marketing and loyalty: Build customer lists, send email, SMS, and social campaigns, create deals, reward repeat visits, and track campaign and loyalty performance.
• Employee and labor tools: Build schedules, sync timecards, manage clock-ins, support shift swaps and time-off requests, track labor costs, automate tip workflows, and prepare payroll data for connected payroll providers.
• Reporting and analytics: Review sales, payments, product mix, labor, payroll, and location performance through dashboards and mobile reporting.
• AI-assisted management: Use AI tools to help create and modify menus and analyze profit and loss data for cost-saving opportunities, anomalies, and actionable recommendations.
• Multi-location management: Compare performance across locations and centrally manage shared menus, loyalty programs, and operational data.
• Integrations: Connect SpotOn with selected accounting, payroll, inventory, delivery, reservation, and restaurant technology solutions.

Why choose SpotOn?

SpotOn brings together the tools restaurant teams use every day, reducing the need to switch between disconnected systems. Operators can access dashboards remotely, monitor sales and labor, manage guest engagement, and coordinate service from virtually anywhere. The platform can scale from independent restaurants to complex multi-unit concepts, while optional solutions allow businesses to add reservations, loyalty, advanced scheduling, profitability analysis, and other capabilities as their needs grow.

SpotOn also supports selected independent small businesses and retail shops with payment terminals, reporting, loyalty, invoicing, and virtual terminal capabilities. This makes the broader SpotOn ecosystem suitable for organizations that want a modern payment and business management platform with integrated customer engagement tools.

Businesses evaluating a new restaurant POS or a broader restaurant management platform can contact SpotOn to discuss their operational requirements, available modules, integrations, hardware options, and implementation approach.