Software > Healthcare, social work and Medicine > Software for outpatient care > AdaCare
Smart home care scheduling, EVV and agency management.

AdaCare

Smart home care scheduling, EVV and agency management.
 
 
 
 
 
 
 
 
Updated on 13. Oct 2026 by SoftGuide

What is AdaCare?

AdaCare is a web-based home care management platform designed to help agencies coordinate caregivers, clients, visits, time records, billing data and growth activities in one system. The software focuses on the operational requirements of non-medical and private duty home care providers. It combines intelligent scheduling with client and staff administration, Electronic Visit Verification (EVV), care planning, communication, reporting and financial workflows.

At the center of AdaCare is its scheduling environment. Schedulers can match caregivers with clients according to skills, geographic location, availability and individual client needs. Rules help prevent double booking, assignments outside working hours and unwanted overtime. Daily and weekly calendar views, caregiver perspectives, printable itineraries and drag-and-drop changes make it easier to react when visits, times or assignments change. Multi-office organizations can maintain office-specific clients, staff and service zones while applying consistent scheduling rules.

Highlights and important features

  • Smart caregiver scheduling: Match suitable caregivers with clients based on qualifications, location, availability and care requirements.
  • Flexible calendars: Review schedules by client, caregiver, day or week and adjust visits with drag-and-drop controls.
  • Electronic Visit Verification: Capture arrival and departure times through mobile GPS or telephony and receive alerts when a caregiver is late.
  • Client and staff management: Maintain contact data, availability, service information, certifications, licenses and relevant care details in structured records.
  • Nursing care plans and assessments: Store care-related plans and assessment information alongside the operational client record.
  • Staff and family portals: Give caregivers access to schedules, calendars, maps and credentials while allowing authorized family members to review visits, care records, documents and announcements.
  • Billing and payroll preparation: Track visit hours and mileage, apply flexible contract, billing and pay rates, and export information for payroll, client billing and accounting.
  • QuickBooks Online connection: Transfer relevant data to create customer invoices and employee time tracking records.
  • Marketing and CRM: Capture and follow leads, manage referrals, automate follow-up activities and monitor admissions and revenue.
  • Reports and charts: Analyze hours, visits, billing information and business trends for individual offices or the full organization.

Benefits for home care agencies

AdaCare reduces duplicate data entry by connecting schedules, completed visits, timecards, billing and payroll preparation. Office teams gain a clearer view of caregiver availability, visit status, overtime risks and open assignments. Caregivers receive practical access to schedules and directions from mobile devices, while families can stay informed through a secure portal. These connected workflows can reduce administrative effort, improve communication and help agencies respond faster to schedule changes.

Because AdaCare is delivered as cloud-based subscription software, users can work through a supported web browser from the office, from home or while mobile. Agencies looking to replace separate scheduling, time tracking, client management and billing preparation tools can use AdaCare as a unified operational platform. A product demonstration can help decision-makers assess how the system fits their service model, EVV requirements, office structure and accounting processes.

Functions (excerpt) of AdaCare:

access controls
Accounting of different time models
Address management
Alerts
Automated messages
Availability check
Business Charts
Calendar and appointment management
Care management
Care planning
communication
Contact management
Contract management
CRM
Customer data
Customer data import
Customer history
Customer information system
Customer portal
Data import
Deployment planning
Diagrams
Document management
Documentation
Duty roster display
E-Mail dispatch
E-mail notification
Employee profiles
Financial accounting interface
Geo routing
GPS tracking
Hourly rate management
Import of documents
industry-specific accounting
Interfaces to invoicing
Invoices
Invoicing
Key figure reports
Lead management
Marketing tools
Master data management
Messages
Mobile time recording
Multi-user capability
Multiple calendars
Multiple locations, branches, sales areas
Notification system
Patient management
Payroll data
personnel communication
Personnel data management
personnel master data
Personnel resource planning (PRP)
Personnel time recording
Planning calendar
Qualification profiles
Real-time tracking
Report management
Resource allocation
Resubmissions
Route optimization
Route planning
Scheduling
Shift planning
Shift staffing
SMS
Standard reports
Time accounting rules
Time bookings
To-do lists
Tour optimization
Trend analyses
Wage and salary interfaces
Warnings for planning inconsistencies
Working time corrections
Working time management
Working time models
Working time monitoring
Working time recording
Worktime triggers

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Technical specifications:

Manufacturer:
Neurosoftware, LLC
Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
no
AI Supported:
no
Multi-user (network-compatible):
yes
Multi-client compatible:
no
Manufacturer based in:
United States
Dialogue language(s):
English
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android