We are a management consultancy and are looking for an LMS (Learning Management System) solution for a training company (B2B). The software should serve as a platform to enable the international rollout of e-learning and support the management of blended learning (supplementary face-to-face events).
The software should meet the following requirements:
Specifically:
- Scalability – max. participants per rollout (concurrency limit)
- Language availability
- Accessibility (screen reader, colors, scalability/zoom, contrasts, navigation)
- Roles and rights, organizational structure, delegation options
- Profiling (questions to divide learners into groups and provide different content)
- Annual declaration “I have read this”
- Independent participant management (customer)
- Self-registration of learners (including privacy policy)
- Independent course selection
- Automated emails from the LMS (including scheduler, registration, enrollment, reminders, confirmation, escalation emails)
- Ad hoc emails from the LMS with filter options for distribution lists
- Inactivity can be managed (maternity leave, parental leave, long-term illness, sabbatical leaves)
- Blended learning administration (curriculum, dependencies, and prerequisites)
- Reporting dashboard (learning progress overview) with parameters
- Reporting functionality and export formats
- Escalation report (tracking of defaulting learners)
- Audit trail (log) / change log
General:
- Content integration - SCORM, AICC, xAPI (Tin Can API), etc.
- Single sign-on (SSO)
- Independent data import (customer)
- Data exports
- Interfaces – HR and others (SAP, HR, CRM, web conferencing, social media)
- iPad/tablet compatible, mobile learning (tablet yes – many users; smartphone no, screen too small)
- Desktop computer compatible, desktop browser, primarily Internet Explorer; others negligible (Firefox, Chrome, Safari)
Customization
- Customization level – LMS platform (logo, colors, welcome page, certificate, online FAQ, support information)
- Customization level – training elements (info text, URL, PPT, PDF, tutor mailbox, test questions, surveys, forums)
- Customization level - certificate (logo, text, colors, fonts, fields, layout, image, signature, PDF, HTML, single language, multilingual)
- Templates can be customized independently
- Reporting can be customized
Software provider services:
- Provider conducts admin training
- Provider provides FAQ
- Service Level Agreement - SLA
- If SaaS/cloud, then server location in Germany, subject to the BDSG (Federal Data Protection Act) and working with ADV (order data processing) as standard; data center certified according to ISO 27001 based on IT-Grundschutz
- Alternatively, installation on own server
In addition to managing learners, reporting on training measures is also particularly important.