Software > IT projects > Machine and tool manufacturer seeks customer relationship management (CRM)

Machine and tool manufacturer seeks customer relationship management (CRM)

IT project from: machine and tool manufacturer (Germany)Project no. 19/1958: finished
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Mr. Dipl.-Ing. Olaf Kram
olaf.kram@softguide.de

We are a machine and tool manufacturing company and are looking for a customer relationship management (CRM) system for new customer acquisition and cold calling.

The software should meet the following requirements:

  • “Capture” phone numbers on the web and store contacts in CRM
  • Follow-up or appointment monitoring
  • Add conversation history and notes (who discussed what and when)
  • Telephony support

2-5 software workstations are required.

Based on the specific requirements, the following solutions can be considered:

Software / Company Functions Customizing OS
TOPIX CRM 0 / 0 ✔
 
 
 
 
 
 
 
 
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