Software > IT projects > Dental laboratory seeks field service software (routing, tracking, scheduling)

Dental laboratory seeks field service software (routing, tracking, scheduling)

IT project from: dental laboratory (Germany)Project no. 23/3102: finished
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Mr. Dipl.-Ing. Olaf Kram
olaf.kram@softguide.de

We are a dental laboratory in northern Germany and are looking for field service software (routing, tracking, dispatching) for our couriers with company vehicles. We supply dental practices with dental impressions, laboratory findings, dentures, and other items.

The software should meet the following requirements:

  • Real-time distribution of routes and tasks to our drivers (couriers)
  • Vehicle tracking (GPS), monitoring
  • Tour dispatching – i.e., fast dispatching of drivers to specific tours when an urgent task arises unexpectedly
  • Tour planning, navigation
  • App available – support for mobile devices (iOS and Android)

Four to five software workstations are planned. The work is done with MS Windows systems.

The software should have the following functions.

Necessary:
Disposition
Employee and vehicle assignment
Geographical display
Google Maps integration
GPS tracking
Journey purposes
Journey recording
Location tracking
Mobile data collection
Navigation
Real-time tracking
responsive design
Route display
Route planning
Service calls
Service field operations
Territory allocation
Tour optimization
Vehicle location
Optional:
Driver management
Manual route change
Vehicle management

Based on the specific requirements, the following solutions can be considered:

Software / Company Functions Customizing OS
adiutaByte 21 / 22 ✔
 
 
 
 
 
 
 
 
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