Software > IT projects > Dental laboratory seeks field service software (routing, tracking, scheduling)

Dental laboratory seeks field service software (routing, tracking, scheduling)

IT project from: dental laboratory (Germany)Project no. 23/3102: finished
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Mr. Dipl.-Ing. Olaf Kram
olaf.kram@softguide.de

We are a dental laboratory in northern Germany and are looking for field service software (routing, tracking, dispatching) for our couriers with company vehicles. We supply dental practices with dental impressions, laboratory findings, dentures, and other items.

The software should meet the following requirements:

  • Real-time distribution of routes and tasks to our drivers (couriers)
  • Vehicle tracking (GPS), monitoring
  • Tour dispatching – i.e., fast dispatching of drivers to specific tours when an urgent task arises unexpectedly
  • Tour planning, navigation
  • App available – support for mobile devices (iOS and Android)

Four to five software workstations are planned. The work is done with MS Windows systems.

The software should have the following functions.

Necessary:
Optional:

Based on the specific requirements, the following solutions can be considered:

adiutaByte

Project statistics

Quantity
Researched solutions 24
Selected potentially relevant solutions (of which published) 13 (1)
Sent e-mails (questions, queries) and telephone calls 48
E-mails received from vendors 20
Direct responses to the IT project 3
Responses classified as relevant 9