Software > IT projects > Canoe tour operator seeks management software

Canoe tour operator seeks management software

IT project from: tour operator (Germany)Project no. 19/1598: finished
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Mr. Dipl.-Ing. Olaf Kram
olaf.kram@softguide.de

We are a small tour operator offering canoe trips with approximately 1,000 customers per year and are looking for software to optimize our administrative tasks. We currently work with a rudimentary customer management program and Excel lists.

We have the following requirements for the software:

  • Customer management
  • Record booking requests (bookings are made via the portal and then received as emails)
  • Generate booking forms
  • Generate vouchers and invoices
  • List incoming payments
  • List of bookings with telephone numbers and comments, sorted by invoice number
  • List of bookings by month of receipt with € amount
  • List of participants in “guided tours” by individual tour dates
  • So-called “schedule” for on-site staff, sorted by date, with
    • invoice number
    • name
    • type of trip
    • event (arrival, tour start, tour end)
    • special features
    • price
  • possibly registration form or sticker per booking for on-site billing (deposit)
  • Special feature: Arrival is independent
  • A cloud solution would be desirable

Four software workstations are planned.

Project statistics Quantity
Selected solutions from our thematically relevant pool (1,618) 14
Solutions with high relevance according to corresponding feedback 7
Communication between SoftGuide and providers (emails, telephone) 28