Software > IT projects > Call center seeks shipping software (for in-house shipping of goods and order processing)

Call center seeks shipping software (for in-house shipping of goods and order processing)

IT project from: call center (Germany)Project no. 17/872: finished
Are you also looking for software?
Matching software categories:
Ihr Ansprechpartner für diese Recherche
Mr. Dipl.-Ing. Olaf Kram
olaf.kram@softguide.de

We are an outbound call center and are looking for shipping software (including in-house shipping of goods and order processing).

The following requirements must be met:

  • Customer data management
  • Creation of order forms
  • Invoice generation
  • Printing of bank transfer forms (DIN A4) and shipping labels in a single print job on standard and label printers
  • Importing bank payments via Profi Cash
  • Integrated dunning system
  • Exporting all invoices, credit notes, cancellations, and payments at the end of the month to financial accounting in DATEV format
  • Transferring all data via an interface from existing custom software (not company-owned)
  • Windows-compatible

An inventory management program is not required.

Approximately 2–3 software workstations are planned.