Booking system sought for a tourism service provider

We are a family business that provides tourist services in the Müritz region. Currently we need a database and a booking system as well as the optimization and linking of our website with a database. Our offer consists of the mediation of vacation homes, vacation apartments, hotel rooms, pensions, boats and arrangements. The main part of our business consists of bookings via our website. Currently only one inquiry is possible there and then offers, booking confirmations, notifications etc. are created manually.

Where we want to go:

We need a database so that, for example, three different locations can work at the same time. We need a simplification of work processes with more automation. We also need an online booking function on our website and possibly an interface to a contingent management system via the database.

1. Requirements for the booking software:

• Creation of offers for tourism services
• Creation and dispatch of booking confirmations / invoices
• Creation and dispatch of advice notes to cooperation partners
• Linking with accounting
• Central entry of incoming payments
• Generation of an open items list
• Search function according to various criteria
• Field for comments on the customer / booking
• Booking calendar for approx. 30 properties, which is ideally linked to the website and is updated when a booking is made
• Interface between online booking and occupancy calendar
• Assignment of options in the occupancy calendar, with scheduling, if not confirmed, option goes out itself and link option with customer
• Access authorizations (read only, read and write)
• Various access authorizations (read, read only and change)
• Possibly linked newsletter dispatch with the newsletter recipients from the database
• Document management

2. Optimization of the existing website and connection to the database

Requirements for the website:

• Online booking function
• Online booking function with conditions (e.g. minimum stay of 7 nights in high season)
• Automatic dispatch of booking documents
• Automatic payment function
• Possibility of differentiation
• For bookings made at short notice, e.g. less than 24 hours before arrival, the booking must be confirmed via the office
• Smartphone capability of the site
• Search function by property numbers or keywords
• Special search function: add criteria (distance to supermarket, restaurant, etc. on website)
• Notepad that is saved
• Possible interface to other booking portals
• Linking the site with social media such as Facebook
• Integration of backlinks