What is ShipWorks?
ShipWorks is a desktop-installed shipping management platform tailored for high-volume ecommerce and warehouse operations. Designed for Windows, it integrates with ERPs, marketplaces, WMS, and offers intelligent order routing, label printing, multi-carrier support, and automation—all backed by cloud dashboards without replacing core systems.
What are the advantages of ShipWorks?
- High-speed processing – Desktop-based setup enables fast label printing (up to ~16,000 labels/hour) and low latency, even for high-volume fulfillment.
- Multi-channel order consolidation – Connects to 70+ ecommerce platforms via API or ODBC, centralizing orders from all sales channels.
- Automatic rate optimization – Compares and selects the best available shipping rate across carriers at checkout.
- Customizable automation – Allows complex rule-based workflows (e.g. routing, labeling) and barcode-driven single-scan processing.
- White-glove support & 99.99% uptime – Offers unlimited phone/email support from a US-based team.
What are the general functions of ShipWorks?
- Order Import & Processing: Imports from marketplaces and ERPs; supports batch edits, filtering, and tracking updates.
- Multi-Carrier Rate Shopping: Live comparisons across USPS, UPS, FedEx, DHL, and others with discounted rates.
- Labeling & Barcode Shipping: Generates shipping labels, integrates with barcode scanners and scales; “single scan” workflow.
- Warehouse & Order Routing: Supports multi-warehouse setups with smart routing by proximity or inventory availability.
- Automation & Custom Workflows: Enables scheduled tasks, rule-driven actions, and scan-based verification with templates.
- Shipping Insights & Reporting: Cloud-based dashboard (Hub) provides user activity, cost, carrier, and fulfillment analytics.
- Integrations & APIs: Integrates via native APIs and ODBC into ERPs, WMS, and custom systems; real-time sync of data.
- Security & Reliability: Local DB with cloud components ensures data security and redundancy, maintaining 99.99% uptime service level.
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