expeedo

Content Management System (CMS)

• Info areas: General and specific information, contact, help, imprint, general terms and conditions
• Multilingualism and freely selectable currencies
• Category and keyword index
• Article management (see Product information management)
• Editorial articles
• Text macros
• Custom fields for area-specific data (customer, order, article)
• Simple or advanced search
• Text database access
• Landing pages and flexible microsites
• Channel management for your own banners and layers

Order processing

• Configurable order status matrix
• Order history / payment status
• Label generator with number range management (web service)
• Mail templates with PDF generation (e.g. invoice attachment)
• Print templates (e.g. packing lists, logistics label, invoice)
• Merchandise management interfaces
• Accounting interfaces

Shopping cart and checkout

• Cross-selling, wish lists, pre-orders
• Logistics parameters (e.g. countries / zones, delivery costs, minimum order values)
• Customizable checkout process
• Payment methods (e.g. Paypal Express, SofortÜberweisung, credit card, invoice, Amazon Payment and much more)

Logistics (supply chain management)

• Transportation and dispatch scheduling, including for just-in-time delivery
• Transportation planning lead time
• Route planning for pick-up
• Forwarder and depot management
• Determination of requirements for cardboard boxes and packaging material

Product Information Management (PIM)

• Data integration and enrichment from multiple sources
• Metadata maintenance
• Media integration (e.g. images, sound, video)
• Product featuring (e.g. sales, news)
• Discounts, stock levels/availability, queries, recommendations, reviews
• Variants and parameters (sizes, colors, download for digital goods, etc.)
• Suppliers, manufacturers, brands
• Batch tool

Interfaces

• Merchandise management systems (e.g. Lexware, PC-Präsent, Dreamrobot)
• Product export and import (e.g. Google Shopping, BMECAT)
• Customer and contact data
• Real-time connection via SOAP / REST
• ODBC and MySQL database access
• PunchOut integration (OCI and Ariba cXML)

Communication

• Automated and manual mailings (e.g. newsletters, internal and external order processing)
• Surveys / Votings
• Online consultation (chat)
• Form editor

Sales promotion

• Bulk order: collective ordering or joint purchasing with quantity discounts
• Tracking, evaluation tools and reporting
• Session management with cookie and URL rewriting
• Automatic generation of PDF catalogs
• Search engine optimized structure
• Automatic sitemap generator
• Event automation
• Vouchers, coupons, incentives
• Affiliate networks
• Statistics and reporting

Structure

• Multihost system
• B2B and B2C handling
• Entry page (for authorization / segmentation / important preliminary information)
• Multi-client capable marketplace extension (shop-in-shop solution)
• Optional: implementation of individual business logics

Design and layout

• Responsive design
• Use your own design themes
• Layout of store functions (e.g. menus, category tree, search, shopping cart)
• Layout of the article lists (e.g. gallery, order form, list)
• Layout management for the item detail card
• Differences depending on host/domain, access method
• Optional: CI/CD guidelines

Documentation

• Detailed backend help texts
• Wiki user documentation
• Source code available
• Software Development Kit (developer account, developer documentation)
• User and developer training

User profiles

• Guest access, registration
• Budgeting and quota management
• Account maintenance (e.g. login, address management, budget display, order history, cost centers)
• Password guidelines for front and back end (encryption type, change interval, complexity)
• Hierarchical structure for user and order approval (parent/child)
• Segmentation according to user/customer groups (content, prices, functions and roles)
• User and rights management for store administrators
• Scoring services
• GeoIP recognition

Security

• Independent self-monitoring framework
• System basis Linux / Apache / MySQL (managed)
• No user accounts with shell rights
• Firewall
• Integrated intrusion detection (IDS)
• SQL injection protection
• XSS protection (Cross Site Scripting) at platform level
• CSRF protection (Cross Site Request Forgery)
• Auditing with OWASP Zend Attack Proxy (ZAP)
• Session cookie hardening, session regeneration
• Authorization check at function level
• Blanket SSL encryption
• Encrypted database access
• Custom access restrictions

ASP full service

• Shared server account
• Optional: dedicated server / cluster
• 24x7 monitoring and emergency service
• Disk capacity as required
• System maintenance and software updates
• Security concept and checks (technical details on request)
• Transparent server migration
• SSL, subdomain and domain service
• SSL proxy server
• Mail and FTP server as required
• Daily automatic backups, higher frequency as required
• Failover server (nightly mirroring)
• CDN (Content Delivery Network) compatibility

Support

• via telephone and chat (during business hours)
• by e-mail and ticket system