ShiftCare
All-in-one care management for smarter teams and better care.Updated on 12. Oct 2026 by SoftGuide
ShiftCare is an all-in-one, cloud-based care management platform designed to help home care agencies, disability support providers, aged care organisations, allied health teams and community care services run their operations more efficiently. The software brings client records, care plans, staff scheduling, time and attendance, documentation, communication, invoicing and reporting together in one connected system. Office teams work through a web-based administration portal, while support workers and caregivers use mobile apps for iOS and Android to access the information they need during each shift.
With ShiftCare, coordinators can create recurring, group and split shifts, monitor staff availability and match workers to clients according to qualifications, skills, location and individual support needs. Real-time updates and mobile notifications help teams respond quickly to schedule changes, open shifts, late clock-ins or missed visits. GPS-supported clock-in and clock-out records, timesheets, mileage and expense capture provide a reliable operational record and simplify payroll preparation.
ShiftCare gives care teams secure access to client profiles, care plans, goals, medication information, documents and previous progress notes. Staff can record notes directly from the field, attach files and use speech-to-text to reduce typing. Custom forms and templates support consistent documentation, while incident management, document expiry reminders and role-based access controls help organisations maintain oversight and prepare for audits. AI-assisted features can summarise recent client information, help match carers to shifts, generate forms and identify potential risks in notes for review.
By connecting care delivery with workforce management and billing, ShiftCare reduces duplicate data entry and gives managers a clearer view of daily operations. Accurate documentation supports continuity of care, while automated scheduling and billing workflows can reduce administrative effort and help organisations scale without adding unnecessary complexity. The platform is suitable for small providers as well as larger multi-team organisations and can be configured around different service models, funding arrangements and compliance requirements.
ShiftCare helps care businesses replace disconnected spreadsheets, paper records and standalone tools with a single source of information. Providers looking to improve scheduling accuracy, strengthen documentation, simplify invoicing and give mobile teams better access to client information can contact ShiftCare to discuss their workflows and evaluate the platform in practice.