Ruana

What is Ruana?

Ruana is a cloud-based practice software for health and wellness providers that combines appointment organization, documentation, patient management and billing in one central solution. The software is aimed in particular at alternative practitioners, osteopaths, chiropractors, massage practices, mental health providers and other therapeutic and advisory practices. Instead of working with several individual solutions for booking, forms, notes and invoices, with Ruana you can manage your daily practice processes in a standardized web-based environment.

Ruana is particularly interesting for practices that want to significantly reduce their organizational effort and at the same time create a professional experience for patients. Online appointment booking, automatic reminders, digital anamnesis and admission forms and structured documentation are seamlessly integrated. This allows you to standardize processes, reduce downtime and make administrative work much more efficient. For growing practices, it is also important that Ruana supports the use of multiple practitioners and central calendars.

Your benefits with Ruana

With Ruana, you can digitize central practice processes from the first patient contact to invoicing. Patients can request appointments online or book them directly, fill out forms before the appointment and receive automatic reminders. At the same time, you maintain an internal overview of availabilities, services, documentation, outstanding amounts and important key figures. This takes the pressure off your team, creates transparency and supports a reliable, service-oriented practice organization.

Highlights of Ruana

• Cloud-based use without local installation
• Online appointment booking and optional appointment request mode
• Color-coded calendar with drag-and-drop appointment scheduling
• Digital patient file with forms, notes and documentation
• SOAP notes and customizable documentation templates
• Automatic reminders by email, sometimes also by SMS depending on the configuration
• Billing, invoicing and tracking of outstanding amounts
• Manage packages, subscriptions and recurring practice offers
• Statistics, sales trends and evaluations for practice management

Important functions at a glance

• Digital medical history and admission forms for structured data collection
• Customizable forms and documentation masks
• Practice documentation for findings, progress and treatment histories
• GebüH billing and private liquidation for suitable application scenarios in the German market
• Invoices, payment overview and financial exports for further processing
• Multi-treatment capability with shared calendars and resource planning
• Role-based access controls and encrypted data transfer
• Support for data import and when switching from existing systems

Ruana is therefore suitable for practices looking for a modern, easily accessible and feature-rich all-in-one solution. If you want to professionalize your appointment scheduling, digitally map your documentation and bundle billing in one platform, Ruana offers a convincing basis for more efficient processes and a modern patient service. For those interested in SoftGuide, Ruana is therefore a software that is clearly recommended for closer examination and direct contact with the provider.