Software > Production, Procurement > Quality Assurance > e-QSS
QM software for the intelligent digitalization of all quality processes

e-QSS

QM software for the intelligent digitalization of all quality processes

Version:  10.4

 
 
 
 
 
 
 
 
Demo version

e-QSS - the software for the intelligent digitalization of all quality processes

e-QSS is certified according to DIN 13549 and comprehensively and flexibly maps the entire quality process of companies in over 100 different areas of application and industries. The market-leading quality assurance software e-QSS is used by clients and service providers in medium-sized companies and international corporations.

Your advantages

  • Flexible QM software with ticket system and overview of measures
  • Personal advice and customized concepts
  • Digitalization of your processes and integration into your existing IT landscape
  • Customized cockpit and lightning-fast evaluations
  • Overview of orders from mobile recording to quality assurance
  • Individual checklists
  • Long-term customer satisfaction
  • Experience since 1992

From digital recording or simple, mobile activity records of service provision to detailed evaluations in the client-capable e-QSS WebPortal with performance comparisons and quality trends.

The e-QSS ticket system displays all important key figures, complaints, escalation levels and workflows, also using an image function. A special highlight is the individually configurable e-QSS Cockpit. It includes over 250 different evaluation options, including BI evaluations and flexible statistics export.

Thanks to the implementation of the interactive avatar in e-QSS, there are 80% fewer how-to questions. The my e-QSS owl guides the user step by step through the e-QSS WebPortal and makes training courses superfluous. The market-leading QM software e-QSS can be used in a multilingual mix of languages. In over 80 countries, quality processes are digitized multilingually with e-QSS and more than one million tickets with workflows and escalation levels are processed.

Time recording, NFC, barcode, QR code, document filing, action management, ticket system, activity record for cleaning staff, e-learning, individual interfaces to sensoric, ERP, IoT systems and much more is possible.

We offer tailor-made concepts, digitize processes, individually tailored to customer requirements.

Target groups:

The popular QM software e-QSS by Neumann is used by both service providers and clients in various trades and industries. In over 100 different areas of application, e-QSS is used to control all QM processes in order to maintain a digital overview of important key figures.

For companies of all sizes, from SMEs to international corporations:

  • FM service providers
  • Building cleaning
  • Industry
  • Pharmaceutical industry
  • Clinics
  • Security services
  • Automobile manufacturers
  • Food industry
  • Nursing
  • Banks
  • Airports
  • Hotels
  • Energy suppliers
  • Retail/wholesale
  • Catering companies
  • Trade fair organizers
  • Gastronomy
  • Production / mechanical engineering
  • Construction industry
  • and much more.
Contact information:
Team Marketing & Vertrieb
+49 8862 98700
Links & Downloads:
Request online demonstration
request meeting

Functions (excerpt) of e-QSS:

Analysis Center
Data interfaces
Documentation of QM
E-mail interfaces
Recording reasons
Facility management
Measures management
Measures overview
Multilingualism
Process documentation
Quality assurance
Interfaces
Master data interface
Workflow management

Price

on request

Get to know the software better! Request a video appointment for a personal presentation!

Technical specifications:

Web-based:
yes
SaaS, Cloud:
yes
On-premises (local installation):
no
Multi-user (network-compatible):
yes
Multi-client compatible:
yes
Maintenance:
included in price
Customizing:
on request
First installation (year):
1999
number of installations:
> 2.500
Manufacturer based in:
Germany
Training:
on request
Hotline:
included in price
Installation support:
for a fee
Documentation:
Manual, Online Help, Demo version, Technical documentation
Dialogue language(s):
English, German, French
System requirements:
Compatible operating systems (runs with):
Win 11
Win 10
Win Server
Mainframe based
Unix based
Linux based
Mac OS
Mobile OSs (supports):
iOS
Android
Old Compatible Operating Systems:
Win 8
Win 7
Other requirements for soft- and hardware:
System requirements for mobile devices: Current Android / iOS operating system versions of common mobile devices for smartphones / tablets System requirements for using the e-QSS WebPortal: HTML5-capable browser