CargoCall is a cloud-based yard management software that organizes truck traffic on your premises. Acting as a digital gatekeeper, the solution handles the registration of arriving drivers, controls vehicle access, and supports the coordination of loading bays. From the initial check-in to departure, each step is digitally tracked and documented.
Bottlenecks can quickly arise, especially at locations with regular delivery traffic. Multiple trucks arrive at the same time, drivers search for their contact person or an available loading dock, and logistics staff must constantly mediate between the various parties involved. CargoCall establishes clear processes here. Arriving vehicles are registered, organized into a queue if necessary, and directed specifically to their next destination.
The software is designed for manufacturing companies, logistics service providers, distribution centers, and other operations with regular truck traffic. It is suitable for both medium-sized facilities and larger logistics centers with numerous daily vehicle movements.
Check-in takes place directly via the driver’s smartphone. A QR code leads to the digital check-in without the need to install a special app. Drivers can also report their arrival before reaching the plant premises. This provides your logistics team with early information about upcoming deliveries or pickups.
There are 19 languages to choose from for communication. Drivers receive instructions in their chosen language, while messages from the logistics office are automatically translated. This facilitates communication with international transport partners and reduces the need for follow-up questions at the plant gate.
CargoCall helps you manage vehicle traffic on the premises. If a loading dock is occupied, the next truck remains in the digital queue for the time being. As soon as a loading dock becomes available, the vehicle can be called up specifically. Assignment occurs automatically based on defined rules or is handled by your employees.
Drivers receive information about their destination, including a description and route guidance. Forklift operators can also call vehicles directly to the loading bay and document loading or unloading operations. This simplifies coordination between the gate, the warehouse, and the loading area.
Optionally, access can be supplemented with automatic license plate recognition and gate control. Vehicles are recognized by their license plates and granted access according to the stored authorizations.
A regulated flow of vehicles helps prevent overcrowded yards and unnecessary traffic caused by vehicles searching for their destinations. CargoCall shows your team which vehicles are registered, which loading bays are in use, and how far along individual processes are.
Security at the plant gate is also addressed. Drivers and visitors can digitally confirm required safety briefings. Presence on the premises is documented, ensuring that up-to-date lists are available in the event of a fire or evacuation, for example.
The automatically recorded process times also provide a basis for evaluating your logistics operations. You can identify when particularly large numbers of vehicles arrive, where wait times occur, and which loading areas are heavily utilized.
CargoCall is provided as Software-as-a-Service. A local server installation is not required. Since drivers use their own smartphones, the basic check-in process does not require any special devices. Alternatively, check-in is possible via a tablet or terminal in kiosk mode.
According to the provider, the software can be deployed within 48 hours. Actual implementation depends, among other things, on signage, potential hardware upgrades, and the preparation of your employees.
The servers are located in Germany. The provider states that data processing is GDPR-compliant and that operations take place in an ISO 27001-certified data center.
If you’d like to digitally organize truck processing at your location, CargoCall offers a way to get started without a large-scale IT project. The monthly costs are based on daily vehicle volume. For smaller locations, the provider states that pricing starts at 390 euros per month.
In a personalized live demo, you can see the entire process—from check-in to loading bay assignment to departure. Discuss your requirements, existing systems, and the possibilities for implementation at your location with the provider.