CareSmartz360
AI-powered home care management from scheduling to billing.Updated on 22. Sep 2026 by SoftGuide
CareSmartz360 is an AI-powered, cloud-based home care management platform developed for non-medical home care agencies, multi-location providers, franchisors, and facility staffing organizations. It brings scheduling, electronic visit verification, client management, caregiver operations, billing, payroll preparation, reporting, and care documentation into one connected environment. By replacing disconnected spreadsheets and point solutions, the platform helps agencies coordinate care more efficiently, maintain operational visibility, and support growth without adding unnecessary administrative complexity.
The software is designed around the daily workflows of home care teams. Schedulers can create recurring or ad hoc visits, match caregivers with clients, broadcast open shifts, and react quickly to cancellations. Caregivers can use the mobile app to review schedules, manage availability, access client and care information, complete tasks, document visits, and clock in or out. GPS-enabled and telephony-based electronic visit verification records visit times and locations, while offline capabilities support work in areas with limited connectivity.
CareSmartz360 can reduce duplicate data entry by connecting scheduling, EVV, billing, payroll, and documentation. Real-time alerts help office teams identify missed or irregular clock-ins, open shifts, expiring credentials, and other issues that require attention. Audit trails, role-based access, secure cloud infrastructure, and compliance-oriented workflows help agencies protect sensitive information and prepare for payer or regulatory reviews.
The platform also improves transparency for caregivers, clients, and families. Caregivers receive current information in the field, while families can follow schedules, care plans, invoices, and service communication through a dedicated portal. Multilingual caregiver app support can make daily work easier for diverse teams and reduce avoidable misunderstandings.
Whether your agency is establishing its first structured operating system or coordinating a large network of locations, CareSmartz360 offers a scalable foundation for reliable service delivery and business growth. Contact the provider to discuss your payer mix, EVV requirements, integration needs, number of active clients, and preferred workflows, and to arrange a personalized product demonstration.
United States