Sports club seeks club software

We are looking for club software for our sports club, which has a total of approximately 4,000 club members and course participants.

We have the following requirements for the software (priorities 1 - 2 - 3):

• General
• Supported platforms
• Cloud (1)
• IOS (2)
• Android (2)
• On Premises (2)
• Languages
• German (1)
• English (3)

• Interfaces
• API (3)
• Data backup (1)
• Data import (1)
• Data export (1)
• WLSB interface (1)
• DOSB interface (2)

• Functions 1
• Member management
• Member database (1)
• Unlimited number of members (2)
• Department management (1)
• Team management (2)
• Organization of groups (1)
• Coach management (1)
• Room management (1)
• Search function (1)
• Search filter (1)
• Configurable lists (1)
• Export of lists as PDF (1)
• Automatic contribution adjustment (1)
• Rest periods (1)
• Honors module (1)
• Production of membership cards (2)
• Web interface (registration) (1)
• Course management
• Participant database (1)
• Unlimited number of participants (2)
• Organization of groups (1)
• Trainer management (1)
• Room management (1)
• Registration via chip card (2)
• Search function (1)
• Search filter (1)
• Configurable lists (1)
• Billing with health insurance companies (2)
• Exporting lists as PDF (1)
• Automatic contribution adjustment (1)
• Production of access cards (2)
• Web interface (registration) (1)
• Studio management
• Contract database (1)
• Unlimited number of participants (2)
• Contract management (1)
• Room management (1)
• Automatic contribution adjustment (1)
• Rest periods (1)
• Search function (1)
• Search filter (1)
• Configurable lists (1)
• Export of lists as PDF (1)
• Interfaces to training systems (1)
• Trainer management (1)
• Chat module (3)
• Registration via chip card (1)
• Production of access badges (1)
• Cross-functional (members, courses, studio)
• Cross-functional room management (1)
• Cross-functional trainer management (1)
• Cross-functional members/participants (1)

• Functions 2
• General
• Plausibility check (1)
• Mass changes (1)
• Report
• Evaluation module across all fields (1)
• Freely configurable evaluations (1)
• Export of evaluations (1)
• Appointment management
• Dynamic calendar (3)
• Recurring appointments (3)
• Reminder function (3)
• Definable appointment types (3)
• Google Maps integration (3)
• Contribution management
• Individual characteristics (1)
• Any contribution types with/without due date (1)
• Contribution adjustment module (1)
• Plausibility check (e.g., age discount) (1)
• Accounting
• Multi-client capable (1)
• Flexible chart of accounts (1)
• Management of contribution payments (1)
• Invoicing (1)
• Automatic dunning process (1)
• Online banking (1)
• Direct debit with/without SEPA (1)
• Donation management (1)
• Export of donation receipts (1)
• Cash book (1)
• Split postings (e.g., for contribution collection) (1)
• Income and expenditure accounting (3)
• Double-entry bookkeeping (1)
• Cost center accounting (1)
• Cost unit accounting (1)
• Configurable evaluations (1)
• Reversal postings (1)
• Key figure system (2)
• Advance sales tax returns via Elster (3)
• Datev interface (1)
• Budget
• Planning by account group (1)
• Create and print plans (1)
• Daily target/actual comparison (2)
• Inventory management
• Inventory and asset management (2)
• Document management
• Document archive (1)
• Versioning (3)
• Role and rights management (1)
• Import from Office (1)
• Import from PDF (1)
• Export as PDF (1)
• Customer checkout
• Cashless payment (1)
• Voucher server (2)
• Shopping cart (2)
• Time tracking
• via app (1)
• via login (2)
• via chip card (2)
• Marketing
• New customer management (2)
• Campaigns (2)

• Users
• Number of users
• Multiple administrators (1)
• Number of users freely configurable (1)
• Rights management
• Restricted assignment (1)
• Unrestricted assignment (1)
• Club website
• Interface to member management (1)
• Interface to course management (1)
• Communication
• Mass emails (2)
• Newsletter (2)
• Automatic form letters (2)
• Chat module (3)

• Security
• General - Encrypted on the server side (1)
• Data encryption - AES/SSL 256 (1)
• Certificates - Trusted Cloud - TÜV (3)
• Server location - at least EU (1), possibly Germany (2)
• GDPR compatible (1), possibly 2-factor authentication (2)

• Pricing details
• Pricing model
• Per month
• Per year
• 1 user/month
• 10 users/month
• 25 users/month
• 1 user/year
• 10 users/year
• 25 users/year
• Free trial period
• Trial period duration
• Setup fees

• Customer service
• Support
• Phone (1)
• FAQs (1)
• 24/7 support (3)
• Ticket system (1)
• Live chat (2)
• Training
• Webinar & video (2)
• Documentation (3)
• Seminars (1)
• In person (1)
• Live online (2)

Approximately 15-20 software workstations are planned.