Software > IT projects > Service company looking for multi-client capable complete solution with approx. 15 workstations

Service company looking for multi-client capable complete solution with approx. 15 workstations

IT project from: Service company (Germany)Project no. 16/424: finished
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Mr. Dipl.-Ing. Olaf Kram
olaf.kram@softguide.de

We are active in the areas of building cleaning, security, logistics and occupational safety and are looking for a complete solution with the following functions:

  • Customer data and personnel data management
  • Order and quotation creation/management
  • Property management
  • Employee time recording
  • Duty roster creation and management
  • Invoicing
  • Invoice receipt

Further requirements are

  • Interface for ELO-Professional for document storage
  • Quotation / calculation - order - invoice - dunning - incoming payments - controlling
  • Flat-rate contracts (with monthly, quarterly, semi-annual, annual + individual orders)
  • Breakdown into cost centers (approx. 12 cost centers)
  • Management and simple query of the outgoing invoice ledger broken down by cost centers and costs and revenues
  • Recording of incoming invoices in ERP system + filing in ELO Professional - for control purposes and invoicing (consumables), allocation to cost centers
  • Orders - in addition to service, customer, etc., names of the employees to be assigned, hours, any equipment, materials and individual notes (e.g. “Please call the office first”)
  • Multi-client capability (2 offices)
  • Manual adjustment of the invoice date
  • Subsequent modification of invoices
  • Free entry of “articles / services” (min. 500 items)
  • Recording of stock of goods with notification that an order is to be triggered if the quantity is exceeded and simple further invoicing (material consumption of cleaning agents)
  • Resubmission dates (e.g. regular glass cleaning every 6 weeks)
  • Notes on individual customers (CRM)
  • Create customers with different addresses and contact persons
  • Differentiated access authorizations
  • If necessary, duty scheduling with 50 employees and approx. 200 objects that have to be approached at different times of day and processed with different services (janitor services: sweeping, putting out garbage cans, mowing the lawn, etc.), employees have different weekly hours + customer objects have different service hours, which must be mapped logically.

Approx. 15 software workstations are planned.

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