We are looking for retail software for a wine and delicatessen business (in the process of being established).
The software is intended for use by 3 employees:
- 1 workstation in the store
- 1 workstation in the office
- 1 mobile workstation at the customer's location (laptop or iPad)
When an order is received, the following automated process is planned:
- The customer receives an order confirmation via email
- Generation of the order number
- Creation of the delivery note or invoice
- Maintenance of the customer account (for sales history)
- Order placed with the supplier if out of stock
Otherwise, the following requirements apply:
- System requirements: Windows 7, 64-bit, and iOS
- Import/export & synchronization of Outlook contacts
- Email functions
- Ideally, an iPad module (for customer orders)
- POS system for the store, with a cash register system and all payment options, as well as standard sales & cash register tools
- Customer data management (CRM)
- Sales statistics by product / price / revenue / day / week / month, etc.
- Supplier database
- Integrated online banking
- Inventory control, goods receipt and shipment postings
- Supplier invoices
- Distinction between paid goods and consignment goods
- Transaction tracking: invoices, credit notes, reminders
An online store is also in the planning stages and should be supported (add-on module). The ability to create newsletters would also be nice - but it’s not a must.