We are a logistics service provider and are looking for an ERP or industry solution to optimize our workflows.
The goals of introducing the software are:
- Automation of workflows and processes, thereby reducing the proportion of manual tasks.
- Reduction of isolated applications.
- Increasing transparency (reporting at the touch of a button).
The software must meet the following requirements:
- Transport logistics, freight forwarding (route planning, fleet management).
- Orders (individual orders, collective orders, incoming delivery notes).
- Transport (general cargo handling, groupage transport, partial and full truckload transport).
- Package management
- Dispatching
- Possible assignment to fixed subcontractors and spot market
- Conditions, in-house rates, ancillary costs, diesel surcharges
- Collective invoices, credit notes, collective invoices across all areas (warehouse, transport)
- Incoming document comparison Document scanning
- Loading equipment management
- Data exchange (order import, status messages)
- Recording of transport damage (central damage management)
- Enquiry, quotation Quotation calculation
- Billing, invoicing
- Reporting
- Warehouse logistics
- Warehouse structure (warehouse structure with warehouse locations, areas, and shelf rows from block storage to location-based warehouse management)
- Order picking, repackaging (packaging)
- Connection of mobile scanner technology
- Storage location (storage location monitoring, storage location locks, order picking locations)
- Creation of parts lists and sets
- Transport orders (creation of transport orders from the stock removal order)
- Storage order Transfer of transport data to the storage order
- Warehouse conditions, in-house rates, ancillary costs
- Best-before date, batch management
- Create service orders (e.g., labeling, repackaging, checks)
- Shipping
- Delivery note printing
- Shipping ticket
- Order picking
- Payment-dependent shipping
- Shipping cost calculation
- Direct shipping
- Interfaces to shipping service providers
- Simple and complex warehouse structure
- Export processing
- Intrastat
- Return tracking
- Parcel service
- Central IT structure, possibly on own server
- Multiple users
- Customizable views
- Role-based authorization concept
- Full-text search and filter function
- Process history
- Data import/export wizard
- Customer- and industry-specific fields
- Interface to Lexware, UPS, DHL, DPD, TomTom, and customer-specific interfaces
- MS SQL, Oracle, or Microsoft Access databases
Optional (optional criteria):
- Organizer and collaboration
- Online calendar
- Task and appointment management
- Assign and share tasks
- Individual task lists
- Multiple clients
- Country adaptation
- Multilingual
- Foreign currencies
- Flexible form designer
- Document management
- Individual data field configuration
- Text modules
- For mobile operating systems (Android, iOS, Windows Phone, Blackberry OS)
- SaaS or purchase solution
Service requirements (optional criteria):
- Trained product consultants
- Training courses, workshops, or webinars
- Email support, live chats
- Maintenance contract
- On-site technical customer service
- Upgrades and updates
- Remote maintenance
- Emergency service
- Hotline
Approximately 10-15 software workstations are planned.