We are an industrial company in the transportation sector. We are looking for a call center software for our office team (approx. 12 people).
The focus here should be the adjustable routing of incoming calls from our customers to the appropriate employee. We use a Siemens HiPath 3500 V8 telephone system.
| Project statistics | Quantity |
|---|---|
| Selected solutions from our thematically relevant pool (123) | 20 |
| Solutions with high relevance according to corresponding feedback | 14 |
| Communication between SoftGuide and providers (emails, telephone) | 52 |