Software > IT projects > CRM software sought for a medical practice offering counselling services

CRM software sought for a medical practice offering counselling services

IT project from: medical practice with consulting services (Germany)Project no. 17/823: finished
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Ihr Ansprechpartner für diese Recherche
Ms. Dipl.-Betriebsw. (FH) Margit Müller-Marscholik
margit.mueller-marscholik@softguide.de

I am looking for CRM software for my medical practice. In my practice, I advise clients on powers of attorney and living wills and certify my clients' capacity to give consent. Billing is carried out as in a private practice.

  • Manage master data
  • Create and manage text modules
  • Assemble text documents from the modules
  • Save documents in an audit-proof format (PDF)
  • Be able to create form letters automatically
  • Be able to create invoices automatically
  • Advanced functions in master data maintenance, e.g. also for categorising clients
  • Generate and assign a unique disposal number to each client (printed on cheque card format or created as a plastic card) and make the data available as an export file (for forwarding to create the card) – similar to a label.
  • The unique disposal number should link to the most recent document
  • Option to create a consultation log
  • OCR search function in documents as well as keyword search
  • Reminder function
  • Access to data must also be possible via the internet
  • Export of documents to an internet fax service provider (upload of PDF file)
  • MAC OS-compatible software
  • Connection to an email inbox (Apple Mail)
  • Data backup in the cloud (Apple's iCloud) and on CD.
  • Cloud-based, hosting in Germany

The processes in the software should run as follows:

  • Creation of master data for customers/prospective customers
  • Documentation of consultation Assignment of a unique number (customer number)
  • Creation of a WORD or similar document from text modules
  • Save draft – version number
  • Corrections to the document
  • Save again as a new version and new version number
  • Scanner connection for signed document
  • Save scan with reference to disposition number or name
  • Send PDF file Print out the disposition and/or other supply documents/contract documents
  • Creation of the export file with a number from the customer number
  • Sending the file to the card producer
  • Creation of the card (without any electronic capabilities on the card)
  • Access to the created documents via the Internet (smartphone)
  • Sending the PDF file to an Internet fax service

One workstation is planned.