The cloud ACD for better customer service in your call center
Cloud ACD offers you ideal tools for better customer service in your call center. Customer questions can be clarified by the appropriate consultant without long waiting times. The seamless link to third-party systems such as CRM ensure a perfect customer experience. The Cloud ACD works with any telephone system and integrates flexibly into your existing infrastructure. Multilingual accounts, integrated softphone, inbound and outbound capability and many other features are available.
Specialised complete IT solution for trade (wholesale and retail)
The ERP industry solution for retail supports the optimization of business processes in both retail and wholesale. The solution offers full transparency across all areas of the company and includes price calculation, quality management, seamless traceability, multi-channel sales, generation of shipping orders, CRM, integration of finishing processes, cross-functional supply chain management and much more.
SIHOT offers you optimally adapted processes for effective and correct workflows. With an open structure, modular design and flexible configurability, SIHOT represents a cost-effective, individual solution for every hotel operation. For over 30 years, we have been continuously developing SIHOT, working with the ever-growing demands of the industry and anticipating new trends. User-friendliness, stability and the use of reliable technologies are our main concerns.