Software > Services > Banks, Banking > BANKING ASSISTANT (MR.KNOW)


Digital employees for banks, fintechs and financial service providers
Compatible with


Digitalization has long since reached banks, savings banks, and other credit companies and financial service providers. Conversely, this means that helpful tools are needed to create digital customer interfaces and at the same time to be able to face the daily challenges with optimized business processes. The BANKING ASSISTANT (MR.KNOW) is exactly such a tool. This is because this software has been explicitly tailored to the special requirements of savings banks, banks, fintechs and financiers. 

In this respect, users from the banking and finance sector benefit with BANKING ASSISTANT (MR. KNOW) above all from the unique functions and interfaces. These are all designed to allow business processes to be adapted, optimized and accelerated. In the end, this results in many advantages that are not only particularly profitable, but also effectively and cost-saving in everyday business. 

Your advantages when using the BANKING ASSISTANT (MR. KNOW): 

  • Legal and internal regulations and specifications are implemented accurately
  • Flexible adaptation possible at any time thanks to model-based implementation
  • Increases quality and customer loyalty due to shorter lead times, increased transparency
  • existing systems can be easily integrated
  • includes risk management for trading transactions or new financial products
  • enables Notes workflow migrations
  • all input channels are automatically digitized
  • supports employees with regard to case processing
  • takes over initial consultation as well as preliminary checks
  • Automatic assignment of process tasks to the respective employees
  • takes over the digitization of the application process
  • includes process templates for new product processes, guarantee and loan applications, product catalog, risk, idea and contract management as well as for incoming mail
  • rocessing, the KWG18 workflow, service provider management and the board meeting
  • enhances the core banking systems
  • all master data is checked against existing systems
  • supports multi-level approval workflows
  • generates necessary templates like consulting protocols or credit documents
  • existing document templates can be easily used
  • creates structured overviews
  • enables audit-proof archiving
  • automatic customer information via e-mail
  • including calculation of fees based on country risks
  • all evaluations take place via risk classes
  • certified application tested for banking security standards
  • including middleware
  • with numerous interfaces such as banking core systems or web services REST/SOAP
Webservices REST/SOAP
2D representation
3D representation
8D report
Process visualization
Out of office assistant
Traffic light system
Analysis and simulation
Contact person related data
Application management
API interfaces
Application Integration
Application server
Audit management
Task management
Order and project times
Tree structures
processing history
Processing status
Notification concepts
Notification system
User and rights management
User management
User views
Authorization management
Reports and evaluations
Report generation
Procurement workflow
Meeting requests
operational administrative data
Fraud detection
Evaluation of risks
Screen sharing
BPMN 2.0
BPMN 2.0 workflows
BPMN 2.0 interface
Business function diagrams
Opportunity management
Change management
Code Review
Code analysis
Code hiding
Code completion
Collaborative Engineering
Community Management
Configuration Management Database (CMDB)
Controlling functions
File bundling
Data and structures
Data analysis and visualization
Database interfaces
Database fields
Database types
Data extraction
Data flow diagrams
Data formats
Data storage
Data mapping
Data modeling
Data operations
Data check
Data protection
Data synchronization
Data visualization
Data summaries
Data merging
Desktop sharing
Diagram Editor
Dialog Design
Discussion forums
Document workflow
E-mail alerts
E-mail notification
E-Mail dispatch
Probabilities of occurrence
Entity Life History
Entity Relationship Modeling
event-driven process chain
Reminder and escalation functions
Reminder functions
ERM maturity levels, modeling
Escalation management
Events and control tasks
Export functions
Financial Management
flowchart / flow diagram
Form management
Early warning indicators
Function tree
Function flow diagram
Gantt charts
Approval workflow
Business process simulation
Business process modeling
legal requirements and standards
Host Implementation
Host support
Import of process data
Import functions
Individual data fields
Individual additional fields
Information carrier diagram
Internal communication
Integration Management
internal errors
internal control systems
Investment Banking
Campaign Visualization
Campaign management
Kanban Board
Key figures and key figure systems
Key figure simulations
AI-assisted development
Class diagrams
Classification, assortments
Classification standards
Collaboration management
Comment function
Control flow diagrams
Control system
Cost management
Loan origination management
critical products
customer evaluation
Customer experience management
Customer portal
Customer complaint
Supplier audits
Supplier evaluation
Multi-client capability
Measures management
Multi-user capability
Measured value display
Middleware (MOM)
Migration of tasks
Modeling environment
Modeling workflow
Model resource displays
MS Excel interface
Message system
Object Modeling Technique
Integrate organizational structure
Organize & Arrange
Outlook integration
Inbox processing
Project workflow
Project evaluations
project related ticket systems
Project-related vacation planning
Project budgeting
Project controlling
Project data acquisition
Project costing
Project key figures
Project cost centers
Project Management
Project planning
Project statistics
Project templates
Project time recording
Process and form design
Process and QM portal
Process reporting
Process analysis
Process automation
Process descriptions
process reference of risks
Process data tracking
Process documentation
Process capability indices
Process hierarchies
Process intelligence
Process control
Process cost accounting
Process maps
Process management
Process modeling
Process optimization
Process optimization, numerical simulation
Process interface
Process control and key figures
Process templates
Process monitoring
Process tracking
Process visualization
Push messages
Quality management
Ranking of risks
Rights and role management
Travel expense report
Remote development
Resource Management
Risk and compliance management
Risk assessment
Risk cockpit
Risk catalogs with benchmarking
Risk categories
Risk control
Risk map
Risk management
Risk portfolios
Risk priority number rankings (RPN)
Risk control measures
Risk carrier diagram
Risk types
SAP interface
Simulation tools
Division management or category management
Memory monitoring
Site manager
Status Reporting
Status changes
Structural changes
Structured Analysis (SA)
Structured Design (SD)
Syntax highlighting
System context diagrams
Team websites
Participant groups
Sub-process analysis
Deadline and time limit monitoring
Test management
Ticket processing
Ticket system
Top measures
Top risks
Transaction processing
Trend analyses
Trend value analyses
Monitoring of workflows
UML diagrams
Unified Modeling Language (UML)
Variant management
Event Management
Versioning of processes
Version control
Version management
Contract approval workflow
Sales call planning
Visualization and Digitization
Process object model
Probability distributions
recurring risks
resubmission of risks
Knowledge management
Workflow Designer
Workflow management
Workflow optimization
Workflow status
XML interface
Scheduled workflows
Time series analyses
Target diagrams
Additional database fields
"on the fly" changes
Target groups:
  • Banks
  • Savings Banks
  • Financial service provider
  • Financiers
  • Fintechs
  • Credit companies
from 11.90 EUR (10.00 EUR plus 19% VAT) monthly - USE - User Account
from 0.18 EUR (0.15 EUR plus 19% VAT) monthly - USE - per operation
from 29631.00 EUR (24900.00 EUR plus 19% VAT) once - PURCHASE - smart process
from 208250.00 EUR (175000.00 EUR plus 19% VAT) once - PURCHASE - premium
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